Charles Pappa

• Maintained detailed records of residents'' progress and communicated updates to family members as appropriate.
• Ensured compliance with state regulations by diligently reviewing documentation, attending mandatory training sessions, and performing self-audits regularly.
• Enhanced the overall operation of the recovery house by developing and enforcing strict house policies and procedures.
• Managed financial aspects of the recovery house operations including budgeting, expense tracking, billing, and revenue collection from residents or insurance providers.

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• Improved patient outcomes by implementing personalized rehabilitation plans based on individual needs and abilities.
• Provided support during group therapy sessions, ensuring a safe environment for patients while fostering positive interactions.
• Actively participated in quality improvement initiatives aimed at enhancing the overall patient experience within the rehabilitation setting.
• Supported therapists in monitoring patient performance during exercise routines, identifying areas requiring additional attention or modification.