Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Interests
Timeline
Generic

Michael Heeringa

San Antonio

Summary

Dynamic Recovery House Manager at The Club House with a proven track record in boosting referrals and enhancing resident satisfaction through compassionate support and effective networking. Skilled in crisis intervention and financial management, I leverage mental health awareness, homelessness and problem-solving abilities to create impactful recovery programs.


Overview

5
5
years of professional experience

Work History

Recovery House Manager

The Club House
06.2018 - 10.2021
  • Boosted referral numbers from local hospitals and clinics through effective networking efforts with professionals in the addiction treatment field.
  • Increased resident satisfaction through compassionate support, attentive listening, and tailored guidance during their recovery journey.
  • Expanded program offerings by researching evidence-based practices in addiction treatment and incorporating new techniques into existing protocols as needed.
  • Managed financial aspects of the recovery house operations including budgeting, expense tracking, billing, and revenue collection from residents or insurance providers.
  • Implemented crisis intervention strategies when necessary to maintain safety among all residents during challenging situations.
  • Developed strong relationships with local community resources to provide additional support services for residents in need.

Roofing Inspector

Roof Repair and Leak Experts
04.2018 - 08.2021
  • Prepared reports detailing findings of inspections, investigations, and tests.
  • Ensured compliance with industry regulations through meticulous attention to detail during inspections.
  • Delivered detailed reports on findings from inspections,
  • Upheld codes and regulations governing materials, processes, and procedures.
  • Conducted regular follow-ups with clients to ensure satisfaction with services provided and address any additional needs or concerns.
  • Maintained up-to-date knowledge on industry standards and best practices through continuous professional development.

Residential Support Worker

Haven for Hope
02.2017 - 03.2018
  • Fostered a positive living environment, promoting independence and encouraging socialization among residents.
  • Delivered compassionate personal care, assisting with activities of daily living such as bathing, dressing, grooming, and toileting.
  • Promoted social interaction, skill-building, and emotional wellness for residents.
  • Handled emergency situations with a calm and focused demeanor, following established protocols to ensure resident safety.
  • Developed strong rapport with residents by actively listening to their needs and offering empathy during difficult times.

Education

Associate of Applied Science - Human Services Addiction Counseling

San Antonio College
San Antonio, TX
05-2026

GED -

Lake Central High School
Saint John, IN
05-1999

Skills

  • Mental health awareness
  • Substance abuse
  • Performance appraisals
  • Homelessness awareness
  • Multitasking
  • Problem-solving abilities
  • Certified in CPR/AED

Accomplishments

    Currently 1 year away from my L.C.D.C.

    Active member of a recovery group

    Have a volunteer badge from CHS

Languages

English
Full Professional

Interests

  • I enjoy helping others and giving back to the community
  • Volunteering for community initiatives to give back to local communities and make a positive impact
  • Homelessness Outreach

Timeline

Recovery House Manager

The Club House
06.2018 - 10.2021

Roofing Inspector

Roof Repair and Leak Experts
04.2018 - 08.2021

Residential Support Worker

Haven for Hope
02.2017 - 03.2018

Associate of Applied Science - Human Services Addiction Counseling

San Antonio College

GED -

Lake Central High School