Charles Patton
Estacada,OR
Summary
Well-rounded experience with customer service-related jobs, Military and civilian experience in the foodservice industry, Able to abide by agreed-upon schedule and adjust to schedule changes with maturity.
Overview
25
25
years of professional experience
Work History
Traffic Control Technician
Integrity Traffic
Sherwood, OR
10.2022 - Current
- Participated in professional development opportunities such as conferences or workshops to stay current on industry trends and best practices in the field of traffic control technology.
- Collaborated with engineers to develop effective solutions for complex traffic issues, resulting in improved road conditions.
- Enhanced roadway safety by conducting regular maintenance and repairs on traffic control devices.
- Coordinated with emergency services during incidents that required temporary traffic control measures, providing prompt support and maintaining public safety.
Driver Supervisor
Oregon Induction + Thermal
Troutdale, Oregon
04.2018 - 06.2021
- Main driver responsibilities included
- Customer interaction/service related to scheduling and general product concerns
- Scheduling concerns regarding start times and routes for other drivers
- Training of secondary and "back up" drivers
- Topical maintenance of equipment (washing, daily check of condition of equipment)
Barista
The Veela Cafe
Port Angeles, Washington
06.2009 - 12.2010
- Strong customer service skills, keeping customers satisfied and increase in return customers
- Opening and closing procedures and inventory control procedures
Sales Associate
Rosenberg Builders Supply
Tillamook, Oregon
04.2004 - 09.2005
- Built rapport with clients by providing quality customer service and problem solving
- Accurately tracked customer orders, identified, and resolved any issues during order fulfillment
- Established personal connections with customers, exceeding customer service expectations
Food Service Technician - Petty Officer3rd Class
United States Coast Guard
Garibaldi, Oregon
06.2000 - 04.2004
- Inventory control (checking stock against the last inventory count, ordering new stock, removing expired stock)
- Menu planning (general planning arranged around health and costs)
- General kitchen and dining area maintenance
- Food-related sanitation procedures and cleaning procedures
Education
Bachelor's Degree - Information Technology/Basic Studies
Colorado Technical University
Denver, ColoradoSkills
- Customer service
- Computer literacy
- Food service
- Time management
- Microsoft excel
- Forklift experience
- Shipping and receiving
- Leadership skills
- Microsoft word
Timeline
Traffic Control Technician
Integrity Traffic
10.2022 - Current
Driver Supervisor
Oregon Induction + Thermal
04.2018 - 06.2021
Barista
The Veela Cafe
06.2009 - 12.2010
Sales Associate
Rosenberg Builders Supply
04.2004 - 09.2005
Food Service Technician - Petty Officer3rd Class
United States Coast Guard
06.2000 - 04.2004
Bachelor's Degree - Information Technology/Basic Studies
Colorado Technical University