Jordan Brzoznowski
Merrill,WI
Summary
I'm a hardworking individual that loves to learn new things. I enjoy meeting new people and helping others. I am an eagle scout, I own my own business, I'm involved in a race team, I enjoy volunteering, I love sports, and being outside. I feel like I would be a great candidate for this position. Thank you for the opportunity to apply!
Overview
4
4
years of professional experience
Work History
Traffic Control Technician
Rent A Flash of Wisconsin
Marathon, WI
06.2024 - Current
- Inspected and maintained traffic control devices to ensure the safety of pedestrians and vehicles.
- Installed, adjusted, repaired, and programmed traffic signals, signs, and pavement markings.
- Provided technical guidance to contractors performing installation work on traffic control equipment.
- Responded to emergency calls for repairs to restore functionality of malfunctioning traffic signals or other devices.
- Organized detours and adjust signal timing to accommodate special events or construction projects.
- Inspected traffic control devices such as signs, signals, and pavement markings for proper installation and visibility.
- Assisted motorists who experienced difficulty navigating through congested areas.
- Ensured compliance with local laws, regulations, and ordinances related to motor vehicle operation, parking, and loading and unloading zones.
- Assembled traffic cones and pathways for vehicles and pedestrians.
- Managed setup and removal of temporary traffic control equipment and signs.
Car Wash Attendant
Car Buffs
Wausau, WI
12.2022 - Current
- Greeted each customer and supplied service-level options and pricing, including promotional and membership information.
- Maintained supply inventory and monitored cleaning equipment and machinery for proper operation and maintenance.
- Washed vehicle exteriors, detailed interior and applied external sealant or polish.
- Maintained vacuums, pressure washers and other equipment for car wash and self-service areas.
- Drove 100+ manual and automatic vehicles per day to guide through carwash.
Business Owner
Brzoznowski Auto Detailing LLC
Merrill, WI
03.2021 - Current
- Determined pricing for products or services based on costs and competition.
- Kept records for production, inventory, income and expenses.
- Promoted business on social media platforms to maximize brand identity and generate revenue.
- Resolved issues quickly through meticulous research and quick decision-making.
- Set pricing structures according to market analytics and emerging trends.
- Kept up-to-date on regulatory changes affecting business operations.
- Cleaned cars both externally and internally by hand or with use of automated equipment.
- Waxed exterior of vehicles, removed compound with soft cloth and buffed to brilliant shine.
- Used steam cleaning equipment to remove dirt from engine and engine compartment.
- Cleaned upholstery, rugs and other surfaces with cleaning agents to remove dirt and debris.
- Inspected vehicle to verify pristine appearance for customer.
- Used cleaning, protective and restorative agents to maintain and enhance appearance of vehicles.
- Cleaned and polished vehicle windows.
- Maintained inventories of cleaning supplies.
- Transported materials, equipment or supplies to or from work areas.
- Inspected parts, equipment or vehicles for cleanliness and damage.
Insurance Customer Service Representative
Cordova Insurance
Merrill, WI
02.2021 - 11.2023
- Answered insurance-related questions and discussed product offerings with prospective customers to meet unique needs.
- Navigated computer system to look up customer information and update policies.
- Responded to queries, solved or referred problems and followed up with clients to increase satisfaction.
- Asked probing questions and offered solutions to resolve customer issues.
- Attended training and educational seminars to enhance knowledge and credentials.
- Applied basic insurance underwriting knowledge to evaluate and analyze information.
- Entered leads and new applications, pulled data reports and submitted changes to attract and retain customers and increase business.
- Handled modification and updating of policies.
- Collected payments, processed receipts and informed policyholders of outstanding balances.
- Assisted claimants, providers and clients with problems or questions regarding claims.
- Modified and updated existing policies and claims to reflect change in beneficiary, amount of coverage or type of insurance.
- Organized information by using spreadsheets, databases or word processing applications.
- Assisted new policyholders with processing claims.
- Called insurance companies to ascertain pertinent information regarding policies and payment benefits for patients.
Education
Associate of Science - Business Managment
Northcentral Technical College
Wausau, WI05.2023
Skills
- Customer Service
- Customer Retention
- Relationship Building
- Vehicle Cleaning
- Maintenance and Repair
Accomplishments
- Designed, built, and coordinated the installation of a mental health awareness playground on the local River Bend Trail
- Eagle Scout
Timeline
Traffic Control Technician
Rent A Flash of Wisconsin
06.2024 - Current
Car Wash Attendant
Car Buffs
12.2022 - Current
Business Owner
Brzoznowski Auto Detailing LLC
03.2021 - Current
Insurance Customer Service Representative
Cordova Insurance
02.2021 - 11.2023
Associate of Science - Business Managment
Northcentral Technical College