CHARLES PUTNAM
Titusville,FL
Summary
Hardworking and reliable Remote Sales or Customer Service Representative with strong ability in Product knowledge. Offering over 20 years experience and customer driven. Highly organized, proactive and punctual with team-oriented mentality. Customer-oriented sales Representative committed to providing exceptional experience by responding swiftly to customer demands. First-rate negotiation, problem resolution and time management abilities. Polished in responding to over 50 calls and inquiries to solve issues promptly. Proven to build and solidify customer relationships, develop client loyalty and increase customer retention.
Overview
12
12
years of professional experience
Work History
Sale Representative /Customer Service Representative
Turn 5 Inc / Ecklers Automotive
Titusville, FL
05.2011 - 04.2023
- Greeted customers and responded to inquiries in a timely manner.
- Provided customer service by answering product and service related questions.
- Assisted customers with order placement, returns, exchanges, and refunds.
- Processed payments using point of sale system software.
- Maintained knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
- Worked to build a personal relationship with customer for lasting relationship as they build there prodject.
Education
High School Diploma -
Meritt Island High School
Merritt Island, FL06.1975
Associates Degree
Brevard Community College
Cocoa, FL09.1981
Skills
- Customer Support
- Needs Analysis
- Performance Improvement
- Sales Support
- Client Services
- Client Service
- Personally Build relationships with customer
- Account Development
- Product Promotions
- Sales Expertise
- Sales Representative of the Month Award
- Call center customer service
- Efficient customer service expert
- Adherence to high customer service standards
Additional Information
- Personal Reference
- Mr Brian Stanley
- Team lead Supervisor also Parts Department Supervisor 12 years
- Ph 1-321-360-8297
- Mr. Kevin James
- Expertise Sales Team Lead
- Front walk in Showroom Supervisor
- Ph 1-321-987-8458
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Timeline
Sale Representative /Customer Service Representative
Turn 5 Inc / Ecklers Automotive
05.2011 - 04.2023
High School Diploma -
Meritt Island High School
Associates Degree
Brevard Community College
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