Charles Quoss
Russellville,AR
Summary
Seasoned Customer Associate with Three years of experience dedicated to providing highest quality service and making customers feel welcome. Committed to exceeding sales expectations and furthering company goals. Timely and situationally aware employee dedicated to supporting productive work environments.
Overview
2
2
years of professional experience
Work History
Customer Service Associate/Cashier
Strikers Bowling Alley
10.2022 - 07.2023
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- cooked food for customer orders.
- Managed bowling lanes to make sure customers had a great time.
- Cleaned store to the health requirements.
Customer Service Associate/Cashier
Feltner's Whattaburger
03.2021 - 10.2022
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases and locate Items on a menu.
- Answered questions about store policies and addressed customer concerns.
- Restocked and organized merchandise.
- Mentored new team members on POS system operation and customer service strategies.
- Manage phone system to make sure customers orders were correct.
- Cooked food for orders that came through.
- Cleaned store to make sure the health requirements were up to date.
Education
High School Diploma -
Russellville High School
Russellville, AR05.2023
Skills
- Process Transaction
- Telephone Reception
- Exceptional Communicator
- Customer Service and Assistance
- Refunds and Exchanges
- Customer Service
- Calm and Professional Under Pressure
- Guest Satisfaction
- Speaking Clearly
Timeline
Customer Service Associate/Cashier
Strikers Bowling Alley
10.2022 - 07.2023
Customer Service Associate/Cashier
Feltner's Whattaburger
03.2021 - 10.2022
High School Diploma -
Russellville High School
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