Open To Work
Veronica Middlebrooks
Atlanta
Summary
Well-organized Medical Receptionist skilled in checking in patients and maintaining good flow to examination rooms. Friendly, compassionate, and able to manage fast-paced environment. Excellent communicator with good problem-solving, organizational, and time management skills. Proficient in HIPAA compliance and patient confidentiality.
Detail-oriented Medical Receptionist with a strong focus on enhancing patient flow and maintaining confidentiality. Proven ability to manage appointment scheduling and provide exceptional customer service in fast-paced environments. Committed to upholding HIPAA regulations and ensuring a welcoming atmosphere for patients and visitors.
CPR certification
Overview
26
26
years of professional experience
Work History
Front Desk Receptionist
Atlanta Face and Body
Atlanta
02.2022 - Current
- Greeted clients warmly and maintained a friendly atmosphere at the reception area.
- Managed appointment scheduling using practice management software efficiently.
- Answered phone calls promptly and addressed client inquiries professionally.
Front Desk Medical Receptionist
Piedmont Cancer Institute
Atlanta
08.2012 - 02.2022
- Greets and assists all patients, visitors, physicians and employees in a friendly, courteous and professional manner.
- Answers telephones and direct calls to appropriate staff.
- Retrieve patient medical records for physicians, technicians, or other medical personnel.
- Operate office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications to prepare reports, invoices, financial statements, letters, case histories, or medical records.
- Protect the security of medical records to ensure that confidentiality is maintained.
- Schedule and confirm patient appointments, procedures, or medical consultations.
- Greeted patients warmly and ensured a welcoming environment.
Front Desk Medical Receptionist/Register
Piedmont Hospital
Atlanta
06.2007 - 08.2012
- Process patient admission or discharge documents.
- Accurately and efficiently completes registration for patients in: admitting, outpatient registration, and in the emergency department.
- Verifies demographic information, insurance benefits and eligibility.
- Explains consent form, including release of information, financial responsibility, privacy notice.
- Takes payments, or refers patients to credit services to make arrangements, and informs patients of financial assistance procedures as appropriate.
- Works effectively as part of a team, in the department and with other support and financial services.
Clinical Medical Assistant Specialist
Primary Care Partners
Marietta
05.2000 - 06.2007
- Order lab work and x-rays.
- Prioritize patient daily care according to acuity and scheduled patient procedures.
- Assist patients with care, take vital signs, prep for procedures, pulmonary functional test, injections, call in medication to pharmacy and obtain specimens.
- Maintain and set up patient rooms.
- Perform preventive maintenance on emergency equipment.
- Assist with patient and family education.
- Assist Doctors with patient exams.
- Perform EKGs.
- Percert patient procedures.
- Utilize PC to enter and retrieve patient data.
- Answer multi-line phone, operate fax and copy.
Education
Medical Office Administration Assistant - Healthcare policies, information systems, accounting, budgeting and analyses, healthcare policy, managed care, insurance and finance, Medical Terminology and Billing and Coding
Ga Medical
Marietta, GaHigh School Diploma - English, Math, Science, Social Studies, Business Management, Health, Arts and Craft
French High School
Beaumont, TexasSkills
- Patient check-in and check-out
- Process transaction
- HIPAA compliance
- Petty cash management
- Appointment setting
- Co-payment collection
- Insurance verification
- Route message
- Answer telephones
- Electronic record keeping
- Schedule patients
- Medical terminology
- Phone reception
- Customer service
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
RemoteOn-SiteSalary Range
$45000/yr - $200000/yrTimeline
Front Desk Receptionist
Atlanta Face and Body
02.2022 - Current
Front Desk Medical Receptionist
Piedmont Cancer Institute
08.2012 - 02.2022
Front Desk Medical Receptionist/Register
Piedmont Hospital
06.2007 - 08.2012
Clinical Medical Assistant Specialist
Primary Care Partners
05.2000 - 06.2007
Medical Office Administration Assistant - Healthcare policies, information systems, accounting, budgeting and analyses, healthcare policy, managed care, insurance and finance, Medical Terminology and Billing and Coding
Ga Medical
High School Diploma - English, Math, Science, Social Studies, Business Management, Health, Arts and Craft
French High School