Sabrina Garrison
Summary
Dedicated Guest Services Professional experienced in achieving high guest satisfaction through attentive service and effective communication. Fostered positive workplace interactions to enhance team support and operational efficiency during peak hours. Delivered exceptional customer relations and problem-solving skills, contributing to a welcoming atmosphere.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
Atlantic Medical Imaging
09.2022 - Current
- Greeted customers warmly and made them feel welcome.
- Managed incoming calls, directing callers to appropriate personnel and accurately recording messages.
- Assisted with scheduling appointments for clients and visitors.
- Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.
- Streamlined communication by processing and organizing faxes and voicemails.
- Updated customer information in databases regularly to ensure accuracy of records.
- Protected clients' rights by maintaining confidentiality of personal and financial information.
- Coordinated travel arrangements for employees and visitors to ensure seamless logistics.
- Dispatched documents to patients and medical facilities to ensure timely communication.
- Prepared patient charts for upcoming appointments by organizing necessary documents.
Office Clerk
Mainland Eye Institute
07.2019 - 08.2022
- Provided compassionate care to patients in various healthcare settings.
- Managed incoming phone calls for customer service inquiries.
- Place orders for contacts and prescriptions to patients' pharmacies.
- Place orders for contacts and prescriptions to patients pharmacies
- Delivered exceptional customer service with a focus on polite communication.
- Managed financial transactions, ensuring accuracy and efficiency during payments.
Education
High school or equivalent -
Middle township high school
Cape May Court House, NJSkills
- Assisted visitors with check-in and check-out processes
- Patient check-in support
- Appointment coordination
- Executed accurate data entry processes to ensure information integrity
- Classifying medical diagnoses using ICD-10 codes Supported healthcare teams in maintaining accurate patient records
- Assisted in maintaining compliance with HIPAA regulations to protect patient information
- Executed clerical tasks to ensure efficient office operations
- Optimized scheduling and prioritization of tasks to enhance productivity
- Leveraged advanced computer skills to enhance operational efficiency
- Effective phone communication
- Point of sale management
- Sanitation compliance
- Strong work ethic
Certification
CPR, 03/01/15, Present
Timeline
Front Desk Receptionist
Atlantic Medical Imaging
09.2022 - Current
Office Clerk
Mainland Eye Institute
07.2019 - 08.2022
High school or equivalent -
Middle township high school