Charles Robb
STERLING,KS
Summary
Dynamic Facilities Manager with a proven track record at Dollar General, excelling in budget management and building maintenance. Achieved significant cost savings through strategic vendor negotiations while fostering team collaboration and enhancing operational efficiency. Committed to continuous improvement and safety, driving successful facility renovations and emergency preparedness initiatives.
Overview
13
13
years of professional experience
Work History
Facilities Manager
Dollar General Corporate Headquarters
08.2023 - 08.2025
- Responded to building emergencies and managed repairs.
- Conducted regular inspections of physical assets, identifying areas for repair or replacement before issues escalated into costly problems.
- Oversaw all aspects of equipment installation, maintenance, and repair for both internal and external services.
- Managed vendor relationships for cost-effective services, ensuring quality and timely completion of projects.
- Achieved cost savings through negotiating service contracts, leveraging long-term relationships with trusted suppliers.
- Investigated problems and determined appropriate remedies.
- Evaluated subcontractor performance for quality assurance purposes, maintaining strong partnerships while holding service providers accountable for their work.
- Controlled expenses to meet budget requirements.
- Oversaw facility renovations, ensuring ADA compliance and adherence to local building codes.
- Improved facility efficiency by implementing preventive maintenance plans and streamlining work order processes.
- Maintained HVAC, temperature control, electrical and building automation systems.
- Interviewed, hired, and trained qualified maintenance employees.
- Created management reports outlining important facility statistics.
- Coordinated events setup and teardown effectively, ensuring minimal disruption to regular facility operations.
- Supervised staff of Number in day-to-day activities.
- Provided mentorship and guidance to junior staff members, fostering a positive work environment that promoted professional growth.
- Established emergency response procedures, effectively managing crisis situations with minimal disruption to operations.
- Developed and implemented safety protocols, resulting in reduced workplace accidents and increased employee satisfaction.
- Drove continuous improvement of processes and systems operation.
- Enhanced building security with the installation of access control systems, surveillance cameras, and improved lighting.
Regional Asset Protection
Dollar General
01.2021 - 08.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
District Manager
Dollar General
06.2012 - 01.2021
- Supervised various locations, enforcing high-quality standards of operation.
- Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
- Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
- Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations.
- Fostered an environment of open communication between management teams across the district to share best practices in operations optimization and problem-solving techniques.
- Achieved consistent revenue growth by identifying new business opportunities and expanding existing client base within the district.
- Developed and executed comprehensive training programs for store managers, resulting in improved employee performance and customer satisfaction.
- Evaluated store performance regularly using data analysis tools to identify areas of improvement and implement targeted action plans for continuous growth.
- Collaborated with senior management on strategic planning initiatives aimed at maximizing profitability while maintaining high standards of quality across the district.
- Enhanced company reputation through community involvement, developing partnerships with local organizations and participating in charitable events.
- Streamlined operations by establishing efficient processes and communication channels between stores, leading to reduced costs and increased productivity.
- Implemented inventory control measures to minimize waste and optimize product availability, ensuring optimal stock levels across all locations.
- Coordinated regional marketing efforts to increase brand visibility within target markets, attracting new customers while retaining current clientele base.
- Implemented risk-management protocols for loss prevention, leading to a consistent decrease in shrinkage rates across the district.
- Managed budget development process for the district, allocating resources effectively to drive growth while remaining fiscally responsible.
- Championed a culture of continuous improvement by regularly soliciting feedback from employees and implementing changes based on their suggestions.
- Increased district sales by implementing effective marketing strategies and fostering strong relationships with key partners.
- Reduced turnover rates by implementing proactive retention strategies designed to address potential employee concerns before they escalated into resignations or terminations.
- Developed and maintained strong relationships with vendors, negotiating preferential pricing and delivery terms to optimize supply chain efficiency while maintaining quality standards across the district.
- Streamlined operations and reduced costs by negotiating better contracts with suppliers.
- Drove regional performance metrics, setting and monitoring achievement goals for each district.
Education
CNA -
Kaw Tech
Topeka, KSSkills
- Building maintenance
- Budgeting and financial management
- Building inspections
- Asset management
- Schedule management
- Inventory procurement
- Schedule coordination
- Space planning
- Emergency preparedness
- Innovation and creativity
- Team direction
- Environmental compliance
- Energy management
- Problem-solving
- Time management
- Attention to detail
- Leadership skills
- Problem-solving abilities
- Multitasking
- Reliability
- Excellent communication
- Team collaboration
- Active listening
- Effective communication
- Adaptability and flexibility
- Relationship building
- Health and safety
- Team coordination
- Delegation skills
- Grounds maintenance
Timeline
Facilities Manager
Dollar General Corporate Headquarters
08.2023 - 08.2025
Regional Asset Protection
Dollar General
01.2021 - 08.2023
District Manager
Dollar General
06.2012 - 01.2021
CNA -
Kaw Tech