Open To Work
Charles Roberts
Fruitland,MD
Summary
Expertise in order fulfillment with solid experience in inventory management, shipping, and receiving. Strong focus on team collaboration and achieving results, ensuring reliable and adaptable support for changing needs. Skilled in logistics, warehouse operations, and customer satisfaction, with track record of optimizing processes and enhancing efficiency. Known for reliability and flexibility in dynamic environments. Keep operations organized and efficient to strengthen team performance and maximize efficiency. Bringing 5+ years of warehouse experience along with strengths in stock management and multitasking. Certified Forklift Operator. Experienced in operating the Order Picker, Electric Ladder and Pallet Jack.
Overview
10
10
years of professional experience
Work History
Order Fulfillment Associate
Home Depot
Berlin, MD
07.2021 - 07.2026
- Coordinated order processing and fulfillment to ensure timely delivery of customer purchases.
- Managed inventory levels, reducing discrepancies through regular audits and efficient stock management.
- Assisted in training new associates on warehouse operations and safety protocols to enhance team performance.
- Implemented process improvements that increased order accuracy and reduced fulfillment time.
- Handled high-priority orders with urgency, prioritizing their prompt processing and shipment to meet customer needs.
- Streamlined order fulfillment processes by implementing efficient picking and packing techniques.
- Assisted in training new associates, sharing best practices for efficient order fulfillment operations and creating a supportive team environment.
- Pulled orders quickly to maintain demanding productivity goals.
- Picked and packed order items.
- Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
- Greeted customers and directed to requested products.
- Reviewed order slips, picked products and staged merchandize to be shipped.
- Maintained compliance with workplace safety protocols, reducing the risk of accidents or injuries on the job
- Also operated order picker and the electric ladder.
Logistics Associate
Harbor Freight
Salisbury, MD
05.2017 - 06.2021
- Coordinated shipping schedules to ensure timely delivery and customer satisfaction.
- Implemented safety protocols, enhancing compliance and reducing workplace accidents.
- Trained new associates on operational procedures and best practices for efficiency.
- Analyzed logistics data to identify areas for process improvement and cost reduction.
- Taking inventory
- Managed inventory control processes to optimize stock levels and reduce discrepancies.
- Optimized warehouse layout for maximum space utilization and efficient material handling practices.
- Oversaw the safe loading and unloading of trucks, adhering to safety regulations and minimizing potential risks.
- Assisted in receiving, stocking and distribution of merchandise.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Drove forklifts, pallet jacks and other equipment to move materials.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
- Implementing planograms
Auto Detailer
Hopkins Automotive Group
Salisbury, MD
07.2016 - 06.2018
- Performed thorough cleaning and detailing of vehicles to restore appearance and enhance customer satisfaction.
- Operated advanced detailing equipment, ensuring optimal results and adherence to safety standards.
- Developed efficient processes for interior and exterior vehicle cleaning, improving turnaround times.
- Trained new staff on proper detailing techniques and use of specialized tools to maintain quality standards.
- Conducted thorough inspections of vehicles before and after detailing to ensure complete customer satisfaction.
- Interacted face-to-face with customers to understand vehicle detailing needs and deliver quality satisfaction.
- Refilled gas tanks and documented fluid levels.
- Maintained clean, tidy and safe work environment.
Education
High School Diploma -
James M. Bennett High School
Salisbury, MO05.2016
Skills
- Exceptional time management skills
- Mentoring and training
- Proficient in forklift, electric ladder, pallet jack, and order picker equipment
- Product inspection
- Barcode scanning
- Shipment preparation
- Product packaging
- Order fulfillment
- Motivated team player
- Stockroom maintenance
- Stocking
- Shipment receiving
- Hand truck operation
Timeline
Order Fulfillment Associate
Home Depot
07.2021 - 07.2026
Logistics Associate
Harbor Freight
05.2017 - 06.2021
Auto Detailer
Hopkins Automotive Group
07.2016 - 06.2018
High School Diploma -
James M. Bennett High School