Charles Rodriguez
Tampa
Summary
Dynamic Career Counselor with over 11 years in career development within military structures. Skilled in conducting workshops and collaborating with leadership to align training programs with workforce needs, driving organizational growth and team building. Achieved the Rank of Sergeant First Class before retiring with multiple awards and accommodations to include the Meritorious Service Medal, Army Commendation Medal and Army achievement Medal.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Career Counselor
US Army
06.2014 - 03.2026
- Guided individuals through career development and transition processes within military structure.
- Developed personalized career plans tailored to service members' skills and goals.
- Conducted workshops on resume writing, interview techniques, and job search strategies.
- Collaborated with military leadership to identify workforce needs and align training programs accordingly.
- Provided one-on-one counseling sessions to address career-related challenges and opportunities.
- Paid and distributed over 4 Million dollars in reenlistment bonuses
Member Service Advocate
GTE Financial
01.2012 - 05.2014
- Resolved member inquiries and issues efficiently through various communication channels.
- Educated members on financial products and services to enhance understanding and usage.
- Collaborated with team members to streamline service processes, improving member satisfaction.
- Analyzed member feedback to identify trends and recommend improvements in service delivery.
- Trained new staff on best practices for member interactions and dispute resolution techniques.
Education
No Degree - Business Administration
Campbell University
Buies Creek, NC04-2028
Skills
- Assessment interpretation
- Problem-solving skills
- Community collaboration
- Organizational growth
- Fluent in Spanish
- Customer service
- Microsoft dynamics 365
- Combat first aid
- Team building
- Program management
- Professional development training
Accomplishments
- Managed load of 75 monthly clients.
- Deployed overseas twice to include Afghanistan
- Awarded multiple medals after illustrious career in the Army
- Administration - Managed Retention programs that resulted in 100% retainability for said Battalion.
- Awarded Military outstanding Volunteer Service medal for volunteer in work in the community
- Career Counselor of the year in 2024 for United States Army Special Operation Community.
- Universal HVAC certification
Certification
- Certified in Microsoft Office 365
- Certified in First Aid
- Universal HVAC Certification
- US Army Secret Clearance
Languages
Spanish
Native or Bilingual
Interests
- Cooking
- Volunteering
- Gym Workouts
- Team Sports
- Golf
Timeline
Career Counselor
US Army
06.2014 - 03.2026
Member Service Advocate
GTE Financial
01.2012 - 05.2014
No Degree - Business Administration
Campbell University