Charles Rucker
Salem,NH
Summary
Professional with extensive experience in the transportation industry, demonstrating a strong commitment to safety and compliance. Successfully managed vehicle inspections and cargo securement, ensuring adherence to legal weight limits and safety regulations. Effectively communicated with dispatchers and customers to coordinate timely deliveries while maintaining accurate logs of working hours and vehicle maintenance records. Proven ability to resolve customer complaints and foster client relationships, contributing to repeat business opportunities.
Overview
10
10
years of professional experience
Work History
Bulk Driver
Coca-Cola
Londonderry, New Hampshire
05.2023 - Current
- Provided customer service by greeting customers, answering questions, and responding to complaints.
- Calculated total loads based on weight distribution to ensure legal limits were not exceeded.
- Inspected vehicles for defects and ensured proper functioning of all safety equipment prior to departure.
- Followed all company policies regarding safe driving practices, defensive driving techniques, cargo securement.
- Ensured compliance with applicable laws and regulations related to the transportation of goods.
- Operated forklifts or other heavy machinery when needed for loading and unloading purposes.
- Communicated with dispatchers about pickup and delivery updates or changes in routes or schedules.
- Adhered strictly to shipping schedule deadlines while maintaining high level of customer service.
- Managed driver log books according to DOT regulations for hours of service.
- Communicated regularly with dispatch personnel regarding delivery status updates.
- Worked closely with warehouse personnel to ensure accurate deliveries.
- Loaded, transported and delivered goods in a safe and timely manner.
- Delivered materials to designated locations using appropriate loading and unloading techniques.
- Participated in team meetings and training sessions as required by management.
- Maintained records such as vehicle logs, delivery records, maintenance and repair records.
- Fostered relations with clients to build trust, resulting in repeat business and referrals.
- Presented bills and collected payments for on-demand orders.
- Inspected vehicle before leaving company premises and after trips.
- Completed deliveries by requested times.
- Encompassed reliability and dependability by being available for assignments on short notice.
OTR Truck Driver
Canobie Seafoods
Salem
02.2019 - 05.2023
- Reported vehicle defects, accidents, traffic violations, or damage to the vehicles immediately upon occurrence.
- Ensured cargo was properly secured to prevent shifting during transit.
- Inspected vehicles for mechanical items and safety issues and performed preventative maintenance.
- Followed specific route assignments as directed by dispatchers or supervisors.
- Resolved customer complaints regarding services rendered or goods delivered in a timely manner.
- Complied with all applicable laws and regulations governing the transportation industry.
- Interacted regularly with dispatchers to receive instructions about deliveries or pick-ups.
- Secured cargo according to company procedures prior to departure from terminals.
- Maintained accurate logs of working hours using electronic on-board recorder systems.
- Loaded and unloaded freight in a safe and timely manner.
- Kept records of mileage traveled and fuel costs incurred throughout trips.
- Planned routes, adhering to assigned delivery schedules while maintaining DOT compliance.
- Performed pre-trip inspections of tractor and trailer units before departing terminals.
- Communicated effectively with customers, dispatchers, vendors, co-workers, management personnel.
- Managed time efficiently to ensure timely deliveries were made within established parameters.
- Documented delivery information including signatures for proof of delivery when necessary.
- Provided customer service by informing them of delivery times or any delays that may occur during transit.
- Coordinated shipping papers, customer documents, and daily logs to maintain accurate records.
- Maintained telephone and radio contact with supervisor to receive delivery instructions.
- Maintained accurate driving records to meet federal regulations and laws.
Infantryman
US Army
Tacoma, Washington
08.2015 - 02.2019
- Inspected ammunition supplies to verify serviceability prior to use in field exercises or combat situations.
- Participated in tactical planning sessions to determine mission objectives.
- Performed reconnaissance and surveillance operations in support of combat operations.
- Supervised junior enlisted personnel in their duties and responsibilities.
- Assisted with the maintenance of weapons, equipment and vehicles.
- Assessed terrain features to determine optimal routes for movement of personnel and equipment.
- Operated various types of military vehicles including tanks, Humvees and armored personnel carriers.
- Conducted training exercises to ensure proficiency in basic infantry skills.
- Maintained rifles, machine guns, mortars and hand grenades, verifying weapon locations and supporting magazine operations.
- Operated and mounted night vision devices to zero in and engage targets.
- Conducted debriefings post-mission to assess performance and identify areas for improvement.
Education
CDLA - Truck Driving
NETTTS
Haverhill, MA01-2020
High School Diploma -
Salem High School
Salem06-2015
Skills
- Cargo securement
- Vehicle inspection
- Route planning
- Customer service
- Time management
- Log management
- Preventative maintenance
- Effective communication
- Problem solving
- Safety awareness
- Traffic laws
- Client relationship management
- Vehicle inspection expertise
- Loading and unloading
Timeline
Bulk Driver
Coca-Cola
05.2023 - Current
OTR Truck Driver
Canobie Seafoods
02.2019 - 05.2023
Infantryman
US Army
08.2015 - 02.2019
CDLA - Truck Driving
NETTTS
High School Diploma -
Salem High School