Charles Satriani-Fernandez
Melbourne
Summary
Dedicated professional with experience at SkyTop Transportation, excelling in defensive driving and customer service. Enhanced patient satisfaction through timely, compassionate transport while efficiently navigating complex routes. Proven ability to manage multiple tasks and resolve conflicts, ensuring seamless communication and service delivery. Committed to maintaining high standards in all responsibilities. I am Reliable, Flexible, and Trustworthy. I see this opportunity as a way to contribute to a forward-moving company. I would be thrilled to potentially work my way to higher positions in the future. Thank you for your time!
Overview
5
5
years of professional experience
Work History
Non-Emergency Medical Driver
SkyTop Transportation
09.2022 - Current
- Improved patient satisfaction by providing timely and safe transportation to medical appointments.
- Assisted patients with mobility challenges, utilizing proper lifting techniques and equipment for their safety and comfort.
- Provided compassionate care, understanding the unique needs of each individual patient during transport.
- Navigated complex routes efficiently, using GPS technology and personal knowledge of local areas.
- Enhanced communication between drivers and dispatch team through regular updates during transports about delays or changes in schedule as needed.
- Transported patients and clientele using stretcher and wheelchair vehicles between medical facilities.
Pool Maintenance Technician
Never Green Pools
03.2020 - 09.2022
- Managed inventory of pool chemicals and supplies, ensuring adequate stock levels were maintained for uninterrupted service delivery.
- Implemented preventative measures to minimize algae growth and maintain crystal-clear water conditions at all times.
- Maintained detailed records of completed tasks, providing accurate documentation for clients and supervisors as needed.
- Boosted customer satisfaction by providing professional and efficient pool cleaning services on a consistent basis.
- Earned trust from clients through consistent professionalism, punctuality, and dedication to maintaining their pools at the highest level possible.
Education
High School Diploma -
St. Lucie West Centennial High School
Port Saint Lucie, FL05-2021
Skills
- Defensive driving
- Scheduling appointments
- Customer Service-oriented
- Innovative Problem Solving
- Conflict resolution techniques
- Time management
- Professional and mature
- Organized and can handle Multitasking
Timeline
Non-Emergency Medical Driver
SkyTop Transportation
09.2022 - Current
Pool Maintenance Technician
Never Green Pools
03.2020 - 09.2022
High School Diploma -
St. Lucie West Centennial High School
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