Charles Schlagheck
Servpro
Northville,Michigan
11
years of professional experience
Utilized computer skills, effective communication, and structured problem solving across police work, construction activities, and customer sales needs.
Work History
Water Mitigation Technician
2 Months- Inspected water damage and assessed mitigation needs for residential and commercial properties.
- Extracted standing water using pumps, vacuums, and specialized drying equipment.
- Set up air movers and dehumidifiers to accelerate structural drying.
- Monitored moisture levels with meters and adjusted equipment placement as needed.
Salesperson
7 Months- Qualified prospects and matched leasing options to customer budgets and vehicle needs.
- Guided clients through lease terms, pricing, and documentation with clear expectations.
- Managed CRM updates, follow-ups, and lead tracking to be more organized.
- Negotiated lease agreements and meeting customer expectations.
- Built long-term customer relationships through responsive service and consistent post-sale communication.
- Worked to build relationships with customers and built potential relationships.
- Boosted sales by engaging with customers and addressing their needs.
Police Cadet
4 Months- Collaborated with other cadets on group projects aimed at solving complex problems.
- Evaluated ethical dilemmas presented during training scenarios to make morally sound decisions.
- Collected statements from principle persons and eyewitnesses.
- Attended daily training sessions to improve physical fitness and learn new tactics.
Manager
2 Years 9 Months- Mentored and trained new employees on company policies and procedures.
- Provided support for customers by addressing complaints quickly and efficiently, displaying exceptional customer service skills.
- Managed daily operations including scheduling and budgeting, exhibiting excellent multitasking capabilities.
- Resolved conflicts between team members promptly using sound judgment based on company policies.
- Collaborated with staff to develop and carry out tasks.
Bike Mechanic
5 Months- Assembled new bicycles from the frame up.
- Managed inventory levels accurately for optimal stock levels.
- Diagnosed mechanical issues on bicycles using specialized tools.
- Adjusted brakes for optimum stopping power; lubricated moving parts regularly for better performance.
Dishwasher/Prep Cook
2 Years 5 Months- Assisted cooks with prepping vegetables, meats, fish, when needed.
- Meticulously cleaned food preparation areas including tables, sinks, counters and floors.
- Kept work area and equipment clean throughout shift.
- Demonstrated ability to work with minimal supervision while maintaining a high level of productivity.
- Swept and scrubbed floors to maintain clean kitchen space.
Education
High School Diploma
Skills
Verbal and Written Communication
Staff Management
Team Leadership
Employee Training
Time management
Relationship building
Timeline
Water Mitigation Technician
Servpro
08.2026 - CurrentRead More
Salesperson
Redzone Auto Leasing
09.2025 - 04.2026Read More
Police Cadet
Southfield Police Department
01.2025 - 05.2025Read More
Manager
SOBECK SELECT
03.2022 - 12.2024Read More
Bike Mechanic
TOWN AND COUNTRY BIKES
04.2019 - 09.2019Read More
Dishwasher/Prep Cook
POOLE'S TAVERN
04.2016 - 09.2018Read More
University of Detroit Jesuit High school
High School Diploma
Read More