Charles Seaton
Antioch,CA
Summary
Proven Operations Manager with a track record of enhancing operational efficiency and customer satisfaction at Big Sky Environmental Solutions. Expert in leveraging problem-solving and team leadership skills to achieve significant improvements in performance outcomes. Specializes in inventory management and fostering client relationships, leading to streamlined operations and elevated service standards.
Overview
19
19
years of professional experience
Work History
Operations Manager
Big Sky Environmental Solutions
02.2015 - 09.2024
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Developed and maintained relationships with external vendors and suppliers.
Operations Executive
Icon Environmental Services
07.2011 - 10.2015
- Collaborated on operational support tasks to achieve common goal.
- Applied excellent problem-solving, process development, and strategic implementation skills to lead and support all areas of operations.
- Coordinated seamless communication between departments, resulting in enhanced collaboration efforts across the organization.
- Oversaw daily operations activities, ensuring smooth functioning across all departments while maintaining high-quality standards.
- Enhanced customer satisfaction by effectively managing and resolving operational issues in a timely manner.
Operations Executive
Clearwater Environmental Management
10.2005 - 07.2011
- Collaborated on operational support tasks to achieve common goal.
- Applied excellent problem-solving, process development, and strategic implementation skills to lead and support all areas of operations.
- Oversaw daily operations activities, ensuring smooth functioning across all departments while maintaining high-quality standards.
- Efficiently and effectively identified and solved all problems that impacted direction of business.
Education
No Degree - Psychology
Ohlone College
Fremont, CASkills
- Problem-Solving
- Team Leadership
- Operations Management
- Customer Service
- Decision-Making
- Staff Management
- Inventory Management
- Project Management
- Client Relationships
Timeline
Operations Manager
Big Sky Environmental Solutions
02.2015 - 09.2024
Operations Executive
Icon Environmental Services
07.2011 - 10.2015
Operations Executive
Clearwater Environmental Management
10.2005 - 07.2011
No Degree - Psychology
Ohlone College
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