Summary
Overview
Work History
Education
Skills
Interests
Timeline
Phi Theta Kappa
Generic

Charles Sherwood

williamsburg

Summary

Detail-oriented technician with expertise in customer service and technology installations. Proven ability to manage repairs and provide remote support, ensuring optimal business operations and customer satisfaction.

Overview

2
2
years of professional experience

Work History

Technician

Colonial Technology
Williamsburg, VA
02.2026 - Current

Managed customer interactions on local and client-based levels to address technology requirements. Oversaw in-store and remote support for laptop and desktop repairs, including on-site assistance for printer resets. Collaborated with businesses to optimize operations and keep technology updated. Coordinated remote access or technician visits for installation of new desktops, projectors, and other essential technology. Developed and implemented network and server setups to enhance business performance.

Ogp Associate

Walmart
Williamsburg, VA
02.2024 - Current

I help customers get their items on time. I work with a team of people to help get as efficient as possible to make sure things get out the door and get to the customer in a timely manner. I work closely with the managers and help make sure that people are doing their job.

Education

Associate of Science - Computer Science

Virginia Peninsula Community College
Hampton, VA
05-2027

Skills

  • Attention to detail
  • Customer service
  • Works Well Under Pressure
  • Multitasking and organization
  • Installation and repair
  • Maintenance and repairs
  • Repair services
  • Proficient in C
  • Python and C
  • CSS, HTML

Interests

  • Coding and Programming
  • 3D Printing
  • Video Game Design
  • Tech enthusiast, passionate about exploring the latest advancements and innovations
  • Crocheting

Timeline

Technician

Colonial Technology
02.2026 - Current

Ogp Associate

Walmart
02.2024 - Current

Associate of Science - Computer Science

Virginia Peninsula Community College

Phi Theta Kappa

Phi Theta Kappa is the official honor society for two-year degrees. While I am working towards my associate's degree I have earned the opportunity to join and work with this society.