Charles Simmons
Alhambra,CA
Summary
Dynamic retail supervisor with proven strengths in team management, visual merchandising, and inventory control. Committed to driving sales performance through effective leadership and fostering a culture of continuous improvement.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Retail Sales Floor Supervisor: Back End
Lowe's Home Centers, LLC
Covina, CA
10.2022 - Current
- Supervised daily operations to maintain high standards of customer service and sales performance.
- Conducted regular performance evaluations to foster team development and accountability.
- Supervised daily operations on the sales floor, ensuring timely completion of tasks and meeting operational standards.
- Assisted in visual merchandising to create appealing displays that attracted customers and drove sales.
- Provided regular feedback to employees, fostering a culture of continuous improvement and professional growth.
Retail Sales Floor Supervisor: Flooring/Home Decor
Lowe's Home Centers, LLC
Covina, CA
10.2021 - 10.2022
- Supervised daily operations of the sales floor, ensuring adherence to company standards and policies.
- Analyzed sales data to identify trends, adjusting staffing levels accordingly for peak times.
- Facilitated team meetings to discuss performance metrics and set achievable goals for staff.
- Resolved customer inquiries and complaints efficiently, fostering positive shopping experiences.
- Resolved escalated customer complaints professionally while maintaining company reputation.
- Implemented loss prevention measures to minimize shrinkage, contributing to improved profitability margins.
- Conducted regular performance evaluations of team members, setting clear expectations for future growth within their roles.
Department Sales Floor Supervisor: Hardware/Tools
Lowe's Home Centers, LLC
Covina, CA
05.2021 - 10.2021
- Trained and mentored team members on sales techniques and product knowledge to enhance performance.
- Implemented visual merchandising standards to maximize product visibility and drive sales growth.
- Supervised daily operations of sales floor, ensuring optimal product presentation and customer satisfaction.
- Coordinated inventory management processes, minimizing stock discrepancies and improving order accuracy.
Retail Sales Specialist
Lowe's Home Centers, LLC
Covina, CA
05.2019 - 05.2021
- Provided expert knowledge on home improvement products, improving customer satisfaction.
- Assisted customers in product selection, enhancing overall shopping experience.
- Executed daily inventory management, ensuring stock accuracy and availability.
- Collaborated with team members to maintain organized merchandise displays.
Education
BBA - Project Management
Strayer University
Washington D.C.09-2019
MBA - Business Data
Strayer University
Washington D.C.12-2022
Skills
- Sales strategies
- Visual merchandising
- Shrinkage control
- Inventory management
- Loss prevention
- Team management
- Retail staff management
- Strong leadership
- Strategic selling
- Health and safety procedures
- Sales reporting
- Sales performance analysis
- Machine Learning
- Project planning and development
- Team leadership
- Workflow planning
Accomplishments
- Supervised team of 15 staff members.
- Chairman's Award Nominee 11/2025
Certification
- CPR Training - 06/2025
- California Advanced Hazmat Training - 2026
Timeline
Retail Sales Floor Supervisor: Back End
Lowe's Home Centers, LLC
10.2022 - Current
Retail Sales Floor Supervisor: Flooring/Home Decor
Lowe's Home Centers, LLC
10.2021 - 10.2022
Department Sales Floor Supervisor: Hardware/Tools
Lowe's Home Centers, LLC
05.2021 - 10.2021
Retail Sales Specialist
Lowe's Home Centers, LLC
05.2019 - 05.2021
MBA - Business Data
Strayer University
BBA - Project Management
Strayer University