Brenda Banales
Lowe’s
San Diego,CA
15
years of professional experience
Dynamic retail professional with a proven track record at Lowe’s, excelling in team management and sales strategies. Expert in visual merchandising and inventory control, driving significant improvements in customer satisfaction and sales performance. Adept at training staff and implementing effective promotional campaigns to enhance operational success.
Work History
Sales Floor Supervisor
2 Years 5 Months- Supervised daily operations, ensuring optimal staffing and customer service levels.
- Trained and mentored team members on product knowledge and sales techniques.
- Managed inventory control processes, reducing stock discrepancies through effective monitoring.
- Implemented visual merchandising strategies to enhance product visibility and drive sales.
- Analyzed sales data to identify trends, informing strategic decisions for inventory management.
- Collaborated with management to develop promotional campaigns that increased foot traffic.
- Resolved customer inquiries and complaints promptly, enhancing overall satisfaction ratings.
- Conducted performance evaluations, providing feedback to improve team productivity and engagement.
- Resolved escalated customer complaints professionally while maintaining company reputation.
- Supervised daily operations on the sales floor, ensuring timely completion of tasks and meeting operational standards.
- Assisted in visual merchandising to create appealing displays that attracted customers and drove sales.
- Conducted regular performance evaluations of team members, setting clear expectations for future growth within their roles.
Kitchen and Bath Designer
8 Years 3 Months- Designed functional kitchen and bath layouts using CAD software to enhance customer experience.
- Collaborated with clients to select materials, finishes, and fixtures aligning with their vision and budget.
- Developed 3D renderings and visual presentations to communicate design concepts effectively.
- Conducted on-site measurements to ensure precision in designs and product specifications.
Sales Manager
15 Years- Developed and implemented sales strategies to enhance revenue growth.
- Analyzed market trends to identify opportunities for product promotions.
- Trained and mentored sales team on best practices and customer engagement techniques.
- Managed inventory levels to optimize stock availability and minimize costs.
Education
Associate of Arts - Marketing Management
Skills
Keyholder
Retail staff management
Team management
Sales strategies
Product presentation
Employee scheduling
Inventory management
Sales training
Sales analysis
Implementing pricing strategies
Strategic selling
Retail operations
Teamwork
Teamwork and collaboration
Marketing
Visual merchandising
Inventory
Staff scheduling
Languages
Spanish
Native or Bilingual
Timeline
Sales Floor Supervisor
Lowe’s
03.2024 - CurrentRead More
Kitchen and Bath Designer
Lowe’s
12.2015 - 03.2024Read More
Sales Manager
Auto Zone Auto Parts
08.2011 - 2023Read More
Chaffey College
Associate of Arts from Marketing Management
Read More