Brenda Martinez
Fort Lee,NJ
Summary
Dynamic sales floor supervisor with proven leadership at Burlington, enhancing customer engagement through effective visual merchandising and team motivation. Skilled in cash handling and policy enforcement, I successfully implemented loss prevention measures, contributing to improved profitability. Committed to fostering a positive work environment while driving team performance and achieving operational excellence.
Overview
2027
2027
years of professional experience
Work History
Sales Floor Supervisor
Burlington
Edgewater, NJ
09.2022 - Current
- Supervised sales floor operations to ensure optimal customer service and store presentation.
- Implemented visual merchandising standards to enhance customer engagement and drive sales.
- Monitored employee performance, providing constructive feedback to improve productivity.
- Supervised daily operations on the sales floor, ensuring timely completion of tasks and meeting operational standards.
- Conducted regular performance evaluations of team members, setting clear expectations for future growth within their roles.
- Implemented loss prevention measures to minimize shrinkage, contributing to improved profitability margins.
- Ensured compliance with company policies and procedures among all team members while maintaining a positive work environment.
- Participated in recruitment activities by interviewing candidates, identifying top talent for the sales team addition or promotion opportunities.
Home Care Provider
Emmanuel Home Health Aide
New York, NY
01.2012 - 12.2021
- Assisted clients with daily living activities, ensuring comfort and safety.
- Maintained accurate documentation of client interactions and care provided.
- Coordinated with multidisciplinary teams to optimize client care outcomes.
- Enhanced patient comfort by providing compassionate and attentive care tailored to individual needs.
- Improved patient well-being with regular monitoring of vital signs, medication administration, and personal care assistance.
- Managed medical appointments, coordinating with healthcare professionals to ensure timely access to necessary services.
Supervisor
Rite Check Cashing
New York, NY
2006 - 2012
- Supervised daily operations to ensure compliance with financial regulations and company policies.
- Trained and mentored team members on cash handling procedures and customer service standards.
- Conducted regular audits of cash drawers to ensure accuracy in financial reporting and accountability.
Front End Supervisor
Kmart
New York, NY
2003 - 2006
Education
Bachelor of Science - Sociology
Lehman College
Bronx, NY12.2021
Associate of Applied Science - Human Services
Bronx Community College
Bronx, NY05.2013
Skills
- Keyholder
- Team management
- Sales strategies
- Strong leadership
- Multitasking and prioritizing
- Time management
- Reliability
- Cash handling
- Team building and motivation
- Staff coaching and training
- Sales floor organization
- Policy enforcement
Timeline
Sales Floor Supervisor
Burlington
09.2022 - Current
Home Care Provider
Emmanuel Home Health Aide
01.2012 - 12.2021
Supervisor
Rite Check Cashing
2006 - 2012
Front End Supervisor
Kmart
2003 - 2006
Bachelor of Science - Sociology
Lehman College
Associate of Applied Science - Human Services
Bronx Community College