Madison Sowder
Roanoke,VA
Summary
Developed strong leadership and customer service skills in fast-paced retail environment. Adept at managing teams, resolving conflicts, and optimizing sales processes. Environmental related education with research experience. Seeking to leverage these transferable skills in new and dynamic field.
Overview
4
4
years of professional experience
Work History
Sales Floor Supervisor
Burlington
Roanoke, VA
12.2025 - 04.2026
- Supervised sales floor operations to enhance customer experience and ensure efficient product placement.
- Trained new team members on product knowledge and customer service best practices.
- Assisted in inventory management, maintaining stock levels and organizing merchandise displays.
- Monitored sales performance and provided feedback to improve team effectiveness and engagement.
- Managed scheduling for optimal staffing levels during peak hours, maximizing efficiency and customer satisfaction.
- Hired and trained new employees.
- Balanced money in cash registers and prepared cash deposits.
Sales Associate
Burlington
Roanoke, VA
09.2025 - 12.2025
- Assisted customers in locating merchandise and provided product information.
- Maintained organization of sales floor, ensuring optimal product presentation.
- Operated cash register and processed transactions accurately and efficiently.
- Collaborated with team members to enhance customer service experiences.
Pool attendant
Soloman Organization
05.2024 - 08.2024
- Conducted regular water quality tests to maintain proper chemical balance.
- Implemented daily cleaning routines to uphold pool standards and hygiene.
- Enforced facility rules and regulations to promote a safe environment for all visitors.
- Provided exceptional customer service to all guests, addressing their needs and concerns promptly.
- Contributed to a welcoming atmosphere by greeting guests warmly upon arrival and departure from the facility.
Store associate
Now, Then, and Again
06.2022 - 08.2022
- Maintained store cleanliness and organization, contributing to a welcoming retail environment.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Streamlined supply room inventory by implementing an efficient organization system.
Education
Bachelor of Science - Sustainability And Coastal Resilience
Coastal Carolina University
Conway, SC05-2025
Skills
- Customer relations
- Team management
- Staff scheduling
- Collaboration
- Multitasking and prioritizing
- Problem-solving
- Attention to detail
- Reliability
- Sales strategies
- Keyholder
- Cash handling and reconciliation
- Environmental research
Timeline
Sales Floor Supervisor
Burlington
12.2025 - 04.2026
Sales Associate
Burlington
09.2025 - 12.2025
Pool attendant
Soloman Organization
05.2024 - 08.2024
Store associate
Now, Then, and Again
06.2022 - 08.2022
Bachelor of Science - Sustainability And Coastal Resilience
Coastal Carolina University