Jesus Quintero
Mesa,AZ
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sales Floor Supervisor
Tommy Hilfiger
02.2022 - Current
- Developed strong and lasting rapport to improve customer service and retain valued clients
- Set safes goals and tracked progress
- Recruited, hired and trained team
- Maintained clean, adequately stocked, and organized store by streamlining daily operations and introducing new procedures.
- Supervised daily operations on the sales floor, ensuring timely completion of tasks and meeting operational standards.
- Decreased inventory shrinkage, drive-off and daily cash discrepancies by closely monitoring daily operations.
Assistant Manager
Spirit Halloween
06.2023 - 11.2023
- Supervised day-to-day operations to meet performance, quality and service expectations
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies
- Helped with planning schedules and delegating assignments to meet coverage and service demands
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Personal Shopper
Walmart
01.2021 - 09.2021
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
Education
Bachelor of Science - Nursing
Arizona College Of Nursing
Tempe, AZ05.2026
Dobson High School
Mesa, AZ05.2023
Skills
- Keyholder
- Shrinkage Control
- Inventory
- Sales Strategies
- Visual Merchandising
- Staff Scheduling
- Customer service
- Problem-solving
- Product knowledge
- Multitasking
- Staff training
- Strong leadership
- Time management
- Product Presentation
- Opening and closing procedures
- Customer Relations
- Adaptable to Changing Demands
- Decision-Making
Certification
- Basic Life Support Provider
- National Career Readiness Certificate
Languages
Spanish
Native or Bilingual
Timeline
Assistant Manager
Spirit Halloween
06.2023 - 11.2023
Sales Floor Supervisor
Tommy Hilfiger
02.2022 - Current
Personal Shopper
Walmart
01.2021 - 09.2021
Bachelor of Science - Nursing
Arizona College Of Nursing
Dobson High School