Emiliia Remer
Buffalo Grove,Il
Summary
Dynamic retail professional with proven leadership at Burlington Coat Factory, excelling in team management and sales strategies. Recognized for enhancing customer satisfaction and optimizing inventory levels. Skilled in visual merchandising and cash handling, driving sales performance through effective training and mentoring of staff. Committed to fostering a collaborative and productive sales environment.
Overview
5
5
years of professional experience
Work History
Sales Floor Supervisor
Burlington Coat Factory
01.2023 - Current
- Assisted in daily operations to ensure smooth sales floor functionality.
- Maintained product displays and ensured inventory was well-stocked and organized.
- Supported team in providing excellent customer service and resolving inquiries.
- Learned operational procedures and safety protocols relevant to sales environment.
- Resolved escalated customer complaints professionally while maintaining company reputation.
- Assisted in visual merchandising to create appealing displays that attracted customers and drove sales.
- Participated in recruitment activities by interviewing candidates, identifying top talent for the sales team addition or promotion opportunities.
- Mentored junior staff members, improving overall team productivity and collaboration on the sales floor.
Store Manager
Seta Decor
05.2020 - 12.2021
- Managed daily store operations, ensuring compliance with company policies and procedures.
- Trained and mentored staff on customer service excellence and operational best practices.
- Oversaw inventory management, optimizing stock levels to reduce waste and enhance availability.
- Implemented merchandising strategies to maximize product visibility and drive sales performance.
- Analyzed sales data to identify trends, facilitating informed decision-making for promotions and pricing adjustments.
Education
Bachelor of Science - Marketing Management
Kharkiv University of Trade And Nutrition
Kharkov, Ukraine02-2015
Skills
- Keyholder
- Retail staff management
- Team management
- Sales strategies
- Inventory
- Visual merchandising
- Strong leadership
- Sales training
- Cash handling and reconciliation
- Customer satisfaction
Languages
Ukrainian
Native or Bilingual
Russian
Native or Bilingual
Timeline
Sales Floor Supervisor
Burlington Coat Factory
01.2023 - Current
Store Manager
Seta Decor
05.2020 - 12.2021
Bachelor of Science - Marketing Management
Kharkiv University of Trade And Nutrition