Open To Work
CHARLES SIMMS
Administrative Healthcare Coordinator
Philadelphia,PA
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
33
33
years of professional experience
Work History
Residential Manager
Horizon House
Philadelphia
09.2004 - Current
- Responsibilities included but are not limited to: Overseeing a team of ten mental health professional in structured living setting.
- Ensuring appropriate staff coverage as outlined in the Individual Service plan while adhering required licensing regulations.
- Overseeing team Support individuals diagnoses with IDD in a community living setting such as daily living skills, mood modification, overall health, and wellbeing.
- Services coordination while advocating individual needs to internal as well as external team members.
- Developing clear and obtainable goal for team members and participants success.
- Reviewing staff documentation for clarity and detail required by funding entities.
- Completing staff scheduling providing support to staff daily, coordinating and tracking staff continuing education units (CEU’S) classes ensuring all staff successful complete required 24 training hours of ECU’s meeting agency guidelines in accordance with 6400 agency regulations.
- Successfully reversed a $2 million budget deficit within my first physical year by implementing a positive balance, demonstrating final management and strategic planning skill in addition to new budgeting and policy procedures.
Enrollment Case Manager
Maximus
03.2025 - 01.2026
- Travels throughout assigned counties, working primarily in applicants' places of residence.
- Conducts intake visits for program applicants and acts as a facilitator for the eligibility determination process, providing assistance from the time individuals are identified as potential participants in specified program to the time they are enrolled as participants or are terminated from the intake process.
- Presents and discusses the concept of the programs, and advises applicants of their rights and responsibilities.
- Assists applicants with selecting options that best meet their needs, ensuring consumer control is maintained throughout the application process.
- Assists with developing relationships with community-based organizations, advocates and stakeholders to gather feedback on improving the application process and removing barriers to enrolling in waiver programs.
- Fosters and maintains relationships with parties serving our mutual consumers, including physicians, County Assistance Offices, providers, nursing homes and rehabilitation facilities.
- Attends regularly scheduled meetings.
- Reports on schedule availability at regular intervals.
- Assists with application submission, including data entry of the Compass Application.
- Perform other duties as assigned.
- Conduct 3–4 in-person intake visits daily in applicants’ home.
- Process applications through COMPASS and coordinate with eligibility teams to ensure timely and accurate determinations.
- Provide comprehensive case management support from initial referral through program enrollment or case closure.
- Maintain accurate records and track applicant data using Microsoft Excel.
- Utilize Microsoft Word for documentation and Microsoft Teams for internal communication and collaboration.
Shift Charge Manager
Woods Services
PA
02.1993 - 09.2004
- Responsibilities include but are not limited to: Providing individualized support to individuals diagnosed with IDD and Physical Disabilities as well as individuals who exhibited significant challenging behaviors.
- Provided weekend shift supervision and support for staffing in our three campuses.
- Assigning and ensuring staffs completion of shift responsibilities and policy.
- Coordinating recreational activities as outlined in the individuals service plan.
- Completion of documentation of all services provided pre company policy.
- Providing various levels of assistance with daily living skills and individual care.
- Maintaining a safe and healthy environment for residents.
Education
Behavioral Health/Human Services - Philadelphia, Pa
Community College of Philadelphia
Philadelphia, Pa01.2012
Business Administration/Communications -
Temple University
Philadelphia, PAPhiladelphia, PA
Skills
- CPR and first aid
- HIPAA compliance
- Client relationship management
- Staff scheduling
- Payroll management
- Microsoft Office suite
- Crisis management
References
Reference Available Upon Request
Timeline
Enrollment Case Manager
Maximus
03.2025 - 01.2026
Residential Manager
Horizon House
09.2004 - Current
Shift Charge Manager
Woods Services
02.1993 - 09.2004
Behavioral Health/Human Services - Philadelphia, Pa
Community College of Philadelphia
Business Administration/Communications -
Temple University