Summary
Overview
Work History
Education
Skills
Timeline
Generic

Charles Smith

Redding,CA

Summary

To obtain a position as New Car Sales Manager with your company so that I can act on the skills and experience I have obtained in past positions.

Overview

11
11
years of professional experience

Work History

Sales Manager

Gilroy CDJR (South County)
05.2022 - Current
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
  • Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.


  • Closed lucrative sales deals using strong negotiation and persuasion skills.

General Sales Manager

Mid Bay Ford Lincoln & Monterey Bay CDJR
03.2016 - 05.2021
  • Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
  • Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.

Special Finance Manager /Closer

Val Strough Honda
08.2014 - 03.2016
  • Planned, developed and managed sub-prime lending program guidelines.
  • Reviewed financial documents, pay stubs and statements.
  • Helped sales team complete sales and finalize process.
  • Interviewed customers, evaluated histories and offered options.

Internet Director /Finance

Cardinale Auto Group
09.2012 - 07.2014
  • Monitored internet traffic and strategically managed email marketing campaigns to facilitate new sales.
  • Continually maintained and improved company's reputation and positive image in markets served.
  • Executed comprehensive marketing plans that consistently achieved targets for increased revenue.

Education

Master Institute of Technology
Santa Clara, CA
10.1997

Skills

  • Exceptional experience in managing sales of all cars and financing Provide optimal customer services
  • Deep knowledge of Reynolds & Reynolds, Dealer Built, V-Auto, E-leads & Dealer Socket
  • Knowledge of automobile operations
  • Ability to work in team as well as independently
  • Ability to maintain effective relationship with all customers, managers, & banks
  • Amazing communication skills in both oral and written forms
  • Sales Team Training
  • Lead Generation
  • Sales Operation
  • CRM Software
  • Positive and Upbeat

Timeline

Sales Manager

Gilroy CDJR (South County)
05.2022 - Current

General Sales Manager

Mid Bay Ford Lincoln & Monterey Bay CDJR
03.2016 - 05.2021

Special Finance Manager /Closer

Val Strough Honda
08.2014 - 03.2016

Internet Director /Finance

Cardinale Auto Group
09.2012 - 07.2014

Master Institute of Technology
Charles Smith