Charles Smith
Redding,CA
Summary
To obtain a position as New Car Sales Manager with your company so that I can act on the skills and experience I have obtained in past positions.
Overview
11
11
years of professional experience
Work History
Sales Manager
Gilroy CDJR (South County)
05.2022 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
General Sales Manager
Mid Bay Ford Lincoln & Monterey Bay CDJR
03.2016 - 05.2021
- Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
Special Finance Manager /Closer
Val Strough Honda
08.2014 - 03.2016
- Planned, developed and managed sub-prime lending program guidelines.
- Reviewed financial documents, pay stubs and statements.
- Helped sales team complete sales and finalize process.
- Interviewed customers, evaluated histories and offered options.
Internet Director /Finance
Cardinale Auto Group
09.2012 - 07.2014
- Monitored internet traffic and strategically managed email marketing campaigns to facilitate new sales.
- Continually maintained and improved company's reputation and positive image in markets served.
- Executed comprehensive marketing plans that consistently achieved targets for increased revenue.
Education
Master Institute of Technology
Santa Clara, CA10.1997
Skills
- Exceptional experience in managing sales of all cars and financing Provide optimal customer services
- Deep knowledge of Reynolds & Reynolds, Dealer Built, V-Auto, E-leads & Dealer Socket
- Knowledge of automobile operations
- Ability to work in team as well as independently
- Ability to maintain effective relationship with all customers, managers, & banks
- Amazing communication skills in both oral and written forms
- Sales Team Training
- Lead Generation
- Sales Operation
- CRM Software
- Positive and Upbeat
Timeline
Sales Manager
Gilroy CDJR (South County)
05.2022 - Current
General Sales Manager
Mid Bay Ford Lincoln & Monterey Bay CDJR
03.2016 - 05.2021
Special Finance Manager /Closer
Val Strough Honda
08.2014 - 03.2016
Internet Director /Finance
Cardinale Auto Group
09.2012 - 07.2014
Master Institute of Technology
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