Charles Smith
Houston,TX
Summary
Accomplished Logistics Specialist and former Firefighter with a proven track record at Harris County ESD 11, adept in logistics analysis and fostering teamwork. Excelled in enhancing customer satisfaction, reducing costs by identifying efficiency improvements, and mentoring teams for optimal performance. Skilled in inventory management and stress management, consistently ensuring operational excellence and growth.
Overview
8
8
years of professional experience
Work History
Logistics Specialist
Harris County ESD 11
04.2021 - Current
- Tracked supply, equipment and product inventory quantities to maintain necessary levels.
- Coordinated incoming and outgoing shipments to maintain schedules.
- Used in-house tracking system to schedule shipments of goods to customer warehouses.
- Enhanced customer satisfaction by proactively resolving shipping issues and providing timely updates on order status.
- Worked with customers to integrate processes and correct issues.
- Lead a team responsible for managing imports/exports documentation process ensuring timely and accurate completion of all shipping documents.
- Built long-term relationships due to prompt and courteous service.
- Conducted comprehensive audits of logistics processes to identify areas for improvement and cost reduction opportunities.
- Provided training and development opportunities for employees within the logistics department, fostering a culture of growth and continuous learning.
- Monitored performance of logistics operations to identify areas for improvement.
- Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints.
Firefighter
Ponderosa Fire Department
04.2017 - Current
- Performed life-saving procedures during medical emergencies, administering CPR and first aid as needed.
- Responded to emergency medical calls to perform lifesaving procedures and other emergency medical services.
- Collaborated with fellow firefighters to execute efficient firefighting strategies, mitigating property damage and loss of life.
- Drove and operated structural pumpers, tankers, ladders, and service vehicles to aid in rescue operations.
- Operated fire hoses, hydrants and extinguishers to eliminate fire and prevent from spreading.
- Demonstrated strong leadership skills while serving as a mentor to new firefighters, fostering a culture of teamwork and professionalism within the department.
- Maintained optimal readiness for emergency situations by regularly participating in drills and training exercises.
Education
Associate of Arts - Christian Studies & Counseling
Christian Bible Institute & Seminary
04-2015
Skills
- Operating forklifts
- Inventory counting
- Logistics analysis
- Warehouse management
- Safety practices
- Resolving problems
- Inventory restocking
- Shipment receiving
- Transportation planning
- Cycle counting
- Decision-making
- Inventory control
- Shipping procedures
- Inventory management procedures
- Efficiency improvement
- Stress management
- Coaching and mentoring
Timeline
Logistics Specialist
Harris County ESD 11
04.2021 - Current
Firefighter
Ponderosa Fire Department
04.2017 - Current
Associate of Arts - Christian Studies & Counseling
Christian Bible Institute & Seminary
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