Charles Smith
San Antonio,TX
Summary
Organized researcher focused on advancing evidence-based nutritional strategies, with years of hands-on experience. Expertise in optimizing dietary intake to enhance athletic performance, supported by strong analytical skills in data collection and interpretation. Proven ability to manage complex research projects and improve methodologies for better project outcomes. Committed to delivering exceptional client support while maintaining data confidentiality and driving innovation.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Customer Service Representative
F.H. Cann & Associates, Inc.
11.2024 - 08.2025
- Provided exceptional customer service, assisting clients with financial inquiries and issues.
- Data entry, maintaining confidential information, ensuring data accuracy and security.
- Collaborated with team members to streamline processes. Enhancing overall efficiency and customer satisfaction.
- Accessed multiple systems (CRM, Microsoft, etc.) simultaneously.
- Worked individually with minimal supervision.
- Managed approximately 25-30 cases daily.
Stocker
H.E.B.
11.2022 - 01.2025
- Stocked merchandise efficiently to ensure optimal product availability for customers.
- Provided excellent customer service, addressing inquiries and enhancing shopping experience.
- Maintained organized shelves and backroom, contributing to clean workspace.
- Collaborated as a team discussing goals and worked individually to achieve them.
- Department ended with highest gross revenue Christmas week in 2023.
- Promoted to full-time within 6 months from start date.
Stocker
Walmart
06.2019 - 11.2022
- Stocked merchandise efficiently to ensure optimal product availability for customers.
- Provided excellent customer service, addressing inquiries and enhancing shopping experience.
- Maintained organized shelves and backroom, contributing to clean workspace.
- Worked as a team to achieve team goals.
- Highest selling store in the region in 2019
Education
Master of Science - Nutrition: Sports Nutrition
Lamar University
Beaumont, TX07-2025
Bachelor of Science - Exercise and Sports Science
Texas State University
San Marcos, TX12-2023
High School Diploma -
Ferris High School
Ferris06-2014
Skills
- Research
- Sports nutrition
- Customer service
- Team collaboration
- Fitness assessment
- CRM software
- Reading comprehension
- Active listening
- Sales expertise
- Time management
- Customer relationship management (CRM)
- Relationship building
- Computer proficiency
- Microsoft outlook
- Data entry
- Nutrition assessment
- Literature reviews
- Research paper writing
- Research methods
- Survey design
- Research design
- Literature review
- Microsoft office
- IRB compliance
- Questionnaire development
- Research analysis
Certification
NASM/AFAA
- Certified Personal Trainer Certificate
- Cardiopulmonary Resuscitation
- Automated External Defibrillator
Timeline
Customer Service Representative
F.H. Cann & Associates, Inc.
11.2024 - 08.2025
Stocker
H.E.B.
11.2022 - 01.2025
Stocker
Walmart
06.2019 - 11.2022
Master of Science - Nutrition: Sports Nutrition
Lamar University
Bachelor of Science - Exercise and Sports Science
Texas State University
High School Diploma -
Ferris High School
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