CHARLES SMITH
City Of Wylie
11
years of professional experience
1
Certification
Motivated and detail-oriented professional pursuing a Bachelor of Science in Cybersecurity, with a strong foundation in Information Technology and Customer Service. Extensive experience navigating state and federal laws enhances the ability to ensure compliance and mitigate risks. Eager to leverage acquired skills in a dynamic role that fosters growth while delivering significant value to the organization. Committed to continuous learning and professional development in the ever-evolving field of cybersecurity.
Work History
Digital Forensics Investigator
3 Years 7 Months- Executed critical, time-sensitive incident responses by writing and securing subpoenas, search warrants, and preservation requests to support legal processes.
- Oversaw imaging devices, including computers and mobile devices, while maintaining chain of custody to ensure evidence integrity.
- Conducted comprehensive analysis of iOS, Android, Windows, and Linux operating systems to enhance system functionality.
- Analyzed and extracted data from network logs and cloud storage, including internet history, communications, and location data.
- Uncovered hidden digital evidence, including deleted files and SQLite databases.
- Conducted thorough investigations into crimes against children, including child exploitation, child pornography, and child abuse.
Police Officer
9 Years- Executed patrol duties to ensure safety and security of designated areas.
- Operated intoxilyzer equipment to ensure accurate breath alcohol testing.
- Executed effective de-escalation strategies while responding to up to 20 emergency calls per shift, prioritizing safety and incident resolution.
- Facilitated crisis resolution and negotiation strategies to ensure safety and security during hostage situations.
- Delivered comprehensive instruction on active shooter alert protocols to ensure safety and security awareness.
- Facilitated comprehensive training sessions as a Taser instructor to enhance safety protocols.
- Oversaw fitness programs to enhance client engagement and satisfaction. Developed tailored workout plans to meet individual needs and objectives. Fostered a positive community atmosphere among participants to encourage consistent attendance.
- Handled high-profile incidents related to child exploitation and self-harm media to protect vulnerable individuals and mitigate risks.
- Developed and directed a drone team to enhance aerial capabilities and ensure compliance with safety regulations.
- Led the initiative to implement new uniforms for the department, fostering a cohesive team identity. Updated uniform policy to align with organizational standards and improve employee satisfaction.
Technical Support Specialist Lead
2 Years- Coordinated software upgrade schedules and performances for complete closing and Ramquest1 across multiple companies nationwide to enhance operational efficiency.
- Managed ticket queue by prioritizing and categorizing software support cases for optimal workflow.
- Assisted in managing SQL databases across versions 2003, 2008, and 2012. Supported installation and configuration of SQL 2008 and 2012. Aided in the creation, backup, and restoration of SQL databases. Contributed to the addition and replacement of SQL database columns and scripts. Helped maintain Internet Information Services on Microsoft Server 2003, 2008 R2, and 2012 R2. Provided support for Active Directory and Office 365 environments. Assisted in the operation of Citrix XenApp and XenDesktop.
Education
Associate of Arts - General Studies
- Currently completing courses in AWS Cloud practitioner
Associate of Applied Science - Cyber Security
Skills
Effective verbal communication
Meticulous attention to detail
Mentoring team members
Team leadership
Systems Administrator
Deployment and integration proficiency
Digital evidence analysis
Courtroom testimony expertise
Conducting investigations
Detailed report writing
Interview techniques
Social media investigations
Certification
- Certified Magnet Forensic Graykey Examiner
- Certified Magnet Forensic Advance computer Forensics
- Certified Magnet Forensic Axiom Examiner
- Certified Magnet Forensic Axion Internet and Cloud Examiner
- Certified Magnet Forensic Axiom Incident Response
- Certified Magnet Forensic Axiom MacOS Examiner
- Certified Magnet Forensic Digital Video investigator
- Cellebrite Certified Operator
- Cellebrite Certified Physical Analyst
Timeline
Digital Forensics Investigator
City Of Wylie
12.2022 - CurrentRead More
Police Officer
City Of Wylie
07.2017 - CurrentRead More
Technical Support Specialist Lead
Ramquest
07.2015 - 07.2017Read More
Collin County Community College
Associate of Arts from General Studies
Read More
Collin County Community College
Associate of Applied Science from Cyber Security
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