Charles Smith III
Clearwater,FL
Summary
Driven professional with a robust background in sales and leadership roles, notably as a head dispatcher at security one Shop. Excelled in business development and inventory control, enhancing customer satisfaction and operational efficiency. Demonstrated exceptional teamwork and communication skills, achieving significant cost savings through meticulous inventory management.
Overview
5
5
years of professional experience
12
12
Certification
Work History
Sales Associate
American Power And Gas Careers
08.2024 - Current
- Answered customer questions about sizing, accessories, and merchandise care.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Provided positive first impressions to welcome existing, new, and potential customers.
Shift Leader
Ike’s Sandwich Shop
06.2023 - 08.2023
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Trained new employees and delegated daily tasks and responsibilities.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Pressure Washer and Sealer
Mr Driveway
05.2019 - 08.2022
- Used scrapers, brushes and cleaners to eliminate layered on dirt, mud, or debris.
- Inspected washing tools, equipment, and materials daily for damage or needed repairs.
- Answered customer questions on pricing, products, procedures, and materials used.
- Inspected incoming vehicles, assessed condition, and took note of any current damage prior to starting wash or detail.
Security Dispatcher
Security One Inc.
05.2021 - 02.2022
- Studied building floor plans to give directions and provide accurate information.
- Patrolled assigned areas to provide guest assistance while remaining alert for suspicious circumstances or individuals.
- Responded to Number calls per day to execute service or requests for emergency and routine assistance.
- Received emergency and non-emergency calls to dispatch security service and medical assistance.
Shift Manager
Tops Bar-B-Q
01.2021 - 02.2022
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Excelled in every store position and regularly backed up front-line staff.
- Oversaw inventory and product stock to develop and maintain inventory controls resulting in cost savings and reduced overages.
Mechanic
Saint Ann Catholic School
05.2019 - 08.2019
- Inspected and tested equipment to locate worn and damaged parts.
- Analyzed and located malfunctions in brakes, motors, switches, and control systems.
Education
Homeland Security - Homeland Security
Job Corps
Phoenix, AZ04.2024
Arlington High School
Arlington, TN05.2020
Skills
- Promotional support
- Product Sales
- Business Development
- Inventory Control
- Maintaining equipment
- Package handling
- Teamwork and Communication
- Hardworking and Dedicated
Accomplishments
- Awarded “Employee of the Month” in year.
Affiliations
Military
Certification
Hazmat Ops : personal protective equipment
Hazmat Ops: Decontamination
Hazardous Material Operations
Hazmat Material Awareness
Personal finance Management
Is- 5.A intro to hazardous material FEMA Certification
Is-242.c Effective Communication FEMA certification
Is 100.c Introduction To Incident Command System FEMA certification
Is 241.c Decison Making and Problem solving Fema certification
Is-907 Active Shooter FEMA certification
Airport 101 certification
Aviation certification
Timeline
Sales Associate
American Power And Gas Careers
08.2024 - Current
Shift Leader
Ike’s Sandwich Shop
06.2023 - 08.2023
Security Dispatcher
Security One Inc.
05.2021 - 02.2022
Shift Manager
Tops Bar-B-Q
01.2021 - 02.2022
Pressure Washer and Sealer
Mr Driveway
05.2019 - 08.2022
Mechanic
Saint Ann Catholic School
05.2019 - 08.2019
Homeland Security - Homeland Security
Job Corps
Arlington High School
Hazmat Ops : personal protective equipment
Hazmat Ops: Decontamination
Hazardous Material Operations
Hazmat Material Awareness
Personal finance Management
Is- 5.A intro to hazardous material FEMA Certification
Is-242.c Effective Communication FEMA certification
Is 100.c Introduction To Incident Command System FEMA certification
Is 241.c Decison Making and Problem solving Fema certification
Is-907 Active Shooter FEMA certification
Airport 101 certification
Aviation certification
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