Summary
Overview
Work History
Education
Skills
Languages
Timeline
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CHARLES SONG

Woodbridge,VA

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

5
5
years of professional experience

Work History

MERCHANDISER AND SALES REPRESENTATIVE

Pepsi Bottling Group
04.2022 - 07.2024
  • Maintain shelving and rotate products, ensuring accurate shelf prices and compliance with standards.
  • Build and merchandise promotional displays, achieving company standards and enhancing visibility.
  • Manage and fill coolers and racks, maintaining stock levels and product presentation.
  • Develop and maintain strong relationships with accounts, ensuring customer satisfaction.
  • Organize damaged products and report customer requests, maintaining operational efficiency.
  • Optimized product placement, boosting sales by 15% through strategic shelf arrangement and effective promotional displays.
  • Streamlined inventory management, reducing out-of-stock occurrences by 20%, ensuring product availability and enhancing customer satisfaction.
  • Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
  • Answered customer questions regarding store merchandise, department information, and pricing.

Flex Driver

Amazon
07.2021 - 04.2023
  • Handled packages responsibly, reducing instances of damage or loss during transit.
  • Increased customer satisfaction with timely deliveries and accurate package handling.
  • Followed all company policies and procedures, maintaining a strong record of compliance with Flex Driver standards.
  • Completed thorough vehicle inspections before each shift, identifying any potential maintenance needs or safety concerns early on.
  • Ensure safety and quality standards in delivery operations, maintaining a clean and functional vehicle.
  • Engage positively with customers, addressing issues and providing delivery updates.
  • Plan and optimize delivery routes to meet customer expectations efficiently.
  • Assist in training new team members and provide support to fellow drivers as needed.
  • Perform delivery station tasks, including sorting and general duties, to maintain workflow.
  • Eager to learn quickly and contribute effectively, demonstrating strong work ethics, punctuality, and a collaborative spirit.
  • Collaborate with team members to streamline delivery operations, enhancing efficiency and customer satisfaction.
  • Provide training and support to new drivers, fostering a cooperative and knowledgeable team environment.
  • Maintain meticulous records of deliveries and vehicle conditions, ensuring compliance with safety and quality standards.

Delivery Courier/Outbound Warehouse Associate

USPS
01.2021 - 11.2021
  • Sort, lift and push moderate to heavy loads of mail and packages to prepare for delivery
  • Deliver mail along your assigned route
  • Pick up or collect mail from customers
  • Work indoors and outdoors in all weather: rain, snow, cold and heat
  • Eager to learn and work hard, consistently meeting deadlines with a strong work ethic and punctuality.
  • Sort outgoing and/or incoming mail using automated equipment
  • Ensure all necessary support equipment and materials are organized for sorting
  • Provide services at public window for non-financial transactions
  • Lifting or carrying moderate to heavy mail and packages and prolonged standing
  • Efficiently sorted and lifted heavy loads, ensuring timely preparation and delivery of mail and packages.

Assistant Manager, Warehouse Logistics

Lift Off Distribution
01.2019 - 02.2019
  • Responsible for balancing the inventory by controlling product flow in and out of the warehouse and verifying inventory on hand.
  • Maintains records of deliveries and communicates information to Operations Manager and Administrative Team.
  • Verifies contents of all sales vehicles upon return from the trade.
  • Supervises team of warehouse loaders to insure accurate loading of sales vehicles.
  • Receives all trailers of product and merchandise into warehouse. Confirm proper delivery amounts received and places product on floor.
  • Enter product delivery into inventory control system.
  • Ensures damaged cases are recorded and processed.
  • Exercises First in First Out (FIFO) practices so as to prevent perishables from going out of date.
  • Loads required product onto vehicles for return into trade.
  • Arrange Product on floor to prepare for loading of trucks.
  • Maintain cleanliness of warehouse and yard.
  • Maintain appropriate level of stock in damaged area.
  • Collect and remove cardboard and garbage.
  • All other duties as assigned.

Education

Bachelor of Science - Bsc in Political Science And Public Admin

University of Buea
Buea, Cameroon
10.2010

Skills

  • Reliable and punctual
  • Friendly and outgoing
  • Stock Rotation
  • Pricing and shelf labeling
  • Maintaining stock levels
  • Retail knowledge
  • Active listener
  • Merchandise planning

Languages

English
Professional Working
Spanish
Full Professional
French
Professional Working

Timeline

MERCHANDISER AND SALES REPRESENTATIVE

Pepsi Bottling Group
04.2022 - 07.2024

Flex Driver

Amazon
07.2021 - 04.2023

Delivery Courier/Outbound Warehouse Associate

USPS
01.2021 - 11.2021

Assistant Manager, Warehouse Logistics

Lift Off Distribution
01.2019 - 02.2019

Bachelor of Science - Bsc in Political Science And Public Admin

University of Buea

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CHARLES SONG