Charles Spence
Mount Juliet,Tn
Summary
Results-oriented sale professional with a track record of delivering strategic sales initiatives, leading high-performance teams, and managing key client relationships to increase revenue growth and profitability.
Technical Sales & Project Support Specialist with 20+ years in industrial manufacturing, grain handling systems, and engineered equipment. Expert in high-volume quoting, customer solutions, and cross-functional project coordination. Proven track record of driving revenue growth, improving operational efficiency, and delivering major cost savings—including a $500K reduction through process optimization. Known for bridging engineering knowledge with customer-focused sales strategies to win business and streamline operations.
Overview
24
24
years of professional experience
Work History
Sales & Project Support Specialist
Grain & Protein Technologies / GSI Group
Assumption, IL
10.2021 - 04.2026
- Managed a high volume of customer quotes, consistently meeting deadlines and supporting revenue targets
- Mentored and trained new team members, improving team efficiency and accuracy
- Developed alternative quoting system during data outage, ensuring uninterrupted operations
- Collaborated cross-functionally to improve quoting tools and workflows
- Lead on a team to develop and update quoting programs
- Remote
Sales Engineering Technician
Union Iron / AG Growth International
Decatur, IL
07.2002 - 12.2020
- Grew sales revenue by building strong customer relationships and recommending solutions
- Created detailed project proposals and coordinated vendor quotes
- Presented technical designs and cost estimates to close sales
- Served as SME for internal teams and customers
- Drove $500K cost reduction by eliminating a flawed outsourcing procedure
- Managed international sales
- Created approval drawings to bypass engineering and close deals
- Created quoting programs
- Collaborated with engineering and sales
- Hybrid/Remote
Education
Drafting -
Richland Community College
Decatur, ILDrafting -
Decatur Area Technical Academy
Decatur, IL08-2002
Skills
- Sales & Business Development: Technical Selling, RFP Management, Vendor Management, Market Analysis, CRM, Sales Training, & Customer Service Excellence
- Engineering & Technical: Mechanical Design, Structure Design, Drawing Detailing, Fabrication Drawings, Technical Specifications, Quality & Safety Standards, & Project Management
- Software & Tools: AutoCAD, SolidWorks, MicroStation, Salesforce CRM, Microsoft Office, Adobe Suite, M2M CRM, and Python
Timeline
Sales & Project Support Specialist
Grain & Protein Technologies / GSI Group
10.2021 - 04.2026
Sales Engineering Technician
Union Iron / AG Growth International
07.2002 - 12.2020
Drafting -
Richland Community College
Drafting -
Decatur Area Technical Academy