Charles Stewart
Killeen,TX
Summary
Focused Correctional Officer offering 18-year history of monitoring high-volume correctional facilities to maintain safety and order. Extensive experience in inmate restraints and searches. Proven success enforcing facility policies and reducing inmate altercations. Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail. Veteran security associate with demonstrated expertise in building, grounds, personnel and asset protection. Excellent observational, problem-solving and decision-making skills combined with detail-oriented nature, unparalleled integrity and sound judgment. Familiar with various weaponry and well-trained in successful strategies for emergency response and de-escalating conflicts. Talented security professional skilled at conducting building patrols, securing entrances and exits and keeping visitors under constant surveillance. Skilled in writing reports, updating records and handling simultaneous tasks in fast-paced settings. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Dedicated Security professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Excellent reputation for resolving problems and improving customer satisfaction.
Overview
19
19
years of professional experience
1
1
Certificate
Work History
Unarmed Security Specialist
Security Industry Specialist (SIS)
Austin, TX
05.2022 - Current
- Patrolled and monitored premises in company vehicle, on bicycle and by foot.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Drafted reports of property damage, theft, accidents and unusual occurrences to document daily activities and irregularities.
- Responded quickly to incidents and assessed active situations for security concerns.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Completed full building and grounds patrols every 30 minutes to spot and investigate concerns.
- Adhered to established procedures and posted orders to enforce company rules, policies and regulations to general public.
- Provided basic first aid and CPR to individuals in need of medical care until arrival of emergency medical personnel.
Unnamed & Armed Security Officer
Maximus Universal Protection Agency
Austin, TX
11.2021 - 05.2022
- Patrolled commercial property and associated parking garage.
- Completed full building and grounds patrols every hour to spot and investigate concerns.
- Responded quickly to incidents and assessed active situations for security concerns.
- Prevented crimes through careful observation and investigation of suspicious and unusual behavior.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Drafted reports of property damage, theft, accidents and unusual occurrences to document daily activities and irregularities.
- Adhered to established procedures and posted orders to enforce company rules, policies and regulations to general public.
- Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
Unarmed Security Officer
Texas Veterans Security LLC.
San Antonio, TX
07.2021 - 11.2021
- Prevented crimes by immediately reporting all unusual, unauthorized and illegal activity on premises.
- Directed guests around building and answered accessibility questions.
- Responded quickly to incidents and assessed active situations for security concerns.
- Completed full building and grounds patrols every [Timeframe] to spot and investigate concerns.
- Prevented crimes through careful observation and investigation of suspicious and unusual behavior.
- Patrolled commercial property and associated parking garage.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Correctional Officer
Justice
Marlin, TX
08.2018 - 04.2020
- Made rounds at specified intervals and conducted head counts and roll calls
- Checked staff and inmates identification cards to verify entry into the unit and building living quarters for authorization
- Conduct search of staff and visitors vehicles prior to entry on the property
- Conducted armed security and issued weapons to authorized individuals while being assigned as outside perimeter in the tower
- Notify supervisory of any unusual and unsafe conditions
- Write reports on all incidents
- Maintain chemical agent and a baton on one's person to use if need be in a emergency situation after being trained on the use of force
- Trained on the use and safety firearms (pistol, shot gun and AR-15) for qualification purposes
- Completed intake paperwork, fingerprints and searches
- Escorted inmates to and from cells, court, hospitals and medical appointments
- Inspected work sites and crew trucks for contraband, cleanliness and safety
- Delivered inmates to work sites and returned safely by following protocols
- Received and inspected mail, property and funds from visitors on behalf of designated inmates
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls and showers.
Correctional Officer
Arkansas Department Of Corrections, Brickeys
, Arkansas
03.2013 - 03.2018
- Completed intake paperwork, fingerprints and searches
- Made rounds at specified intervals and conducted head counts and roll calls
- Identified facility openings and designated inmates to housing units
- Checked all book in and discharges, making sure all charges have paperwork and all discharges have orders of discharge
- Oversaw control center, monitoring inmates, visitors and employees for signs of suspicious behavior
- Supervised 100 employees and performance of tasks and managed 1700 offenders
- Shift supervisor and Shift Commander
- Document and all incidents to Major and Duty Warden
- Qualified to all lethal and sublethal to maintain security and order in the correctional facility including taser, chemical agents, batons and firearms
- Retired
Correctional Work Release Center Supervisor
Arkansas Department Of Corrections
Luxora, AR
09.2012 - 03.2013
- Created efficient work schedules for each team member to maintain deadlines and fully staff shifts
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows
- Supervised 50 employees and performance of tasks and managed 250 offenders
- Completed daily work report sheets and delegated tasks to employees
- Verified all prison visitors carried proper identification and had no contraband before entering institution
- Checked all book in and discharges, making sure all charges have paperwork and all discharges have orders of discharge
- Report incident to Deputy Director
- Ensured that all were trained and qualified in the use of chemical agents, batons, restraints and firearms
- Verified cleanliness of hangar and assigned spaces and initiated material requests for required tasks
- Precisely maintained and updated classified gear to meet requirements
- Tracked and prepared quarterly reports of sales goals to management
- Directed staff and managed annual capital budget
- Performed annual evaluations and reviews for large staff of employees
- Evaluated employee performance and coached and trained to improve weak areas
- Successfully managed high volumes of client-facing interactions and established strong rapport with physicians, medical and laboratory staff and patients
- Identified individual employee's unique work styles and adapted management methods
- Monitored workshop work flow for over 50 employees
- Consistently met quarterly sales goals and increased customer retention rate year-over-year
- Streamlined operations of multiple lines of business within organization
- Set overall vision and provided team leadership
- Analyzed equipment breakdowns using various troubleshooting methods
- Repaired equipment to keep jobs moving smoothly, informing maintenance department of major machinery failures
- Worked with management team to implement proper division of responsibilities
- Prepared, calibrated and monitored production machinery to maintain optimal production levels and consistently achieve daily targets
- Introduced team contests and goals to enhance productivity and improve employee morale
- Developed training, task and process guidelines and communicated clear and concise directions to employees
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands
- Oversaw and optimized work of craftsmen performing high-quality, precision work
- Measured effectiveness of customer success by defining operational metrics, tracking systems and reporting to executive team
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference purposes.
Correctional Officer
Arkansas Department Of Corrections, Brickeys
, Arkansas
10.2001 - 09.2012
- Completed intake paperwork, fingerprints and searches
- Made rounds at specified intervals and conducted head counts and roll calls
- Identified facility openings and designated inmates to housing units
- Delivered inmates to work sites and returned safely by following protocols
- Verified all prison visitors carried proper identification and had no contraband before entering institution
- Supervised dining hall, outdoor recreation area, vocational shop and inmate housing unit
- Oversaw control center, monitoring inmates, visitors and employees for signs of suspicious behavior
- Checked all book in and discharges, making sure all charges have paperwork and all discharges have orders of discharge
- Supervised 250 employees and performance of tasks and managed 1700 offenders., Sergeant, Lieutenant and Captain
- Qualified on the use of chemical agents,batons, taser and firearms.
Education
Associate of Applied Science - Criminal Justice
Kaplan University
Davenport, IA04.2010
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Clarendon High School
05.1976
Skills
- Inmate Transport
- Cooperative Attitude
- Restricted Area Protection
- Safety and Security
- Emergency Response
- Security Checks
- Public Safety
- Team Player
- CPR Certified
- Attentive and Observant
- Emergency Situations
- Law Enforcement Collaboration
- Ground Patrol
- Employee and Visitor Screening
- Security Regulation Enforcement
- Daily Logs
- Basic First Aid
- Armed Security Guard Certification
Certification
[Area of certification] Training - [Timeframe]
- Licensed Level II (Unarmed) and Level III (Armed) Security Officer. CPR and Basic First Aid certified.
Timeline
Unarmed Security Specialist
Security Industry Specialist (SIS)
05.2022 - Current
Unnamed & Armed Security Officer
Maximus Universal Protection Agency
11.2021 - 05.2022
Unarmed Security Officer
Texas Veterans Security LLC.
07.2021 - 11.2021
Correctional Officer
Justice
08.2018 - 04.2020
Correctional Officer
Arkansas Department Of Corrections, Brickeys
03.2013 - 03.2018
Correctional Work Release Center Supervisor
Arkansas Department Of Corrections
09.2012 - 03.2013
Correctional Officer
Arkansas Department Of Corrections, Brickeys
10.2001 - 09.2012
Associate of Applied Science - Criminal Justice
Kaplan University
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Clarendon High School
[Area of certification] Training - [Timeframe]
- Licensed Level II (Unarmed) and Level III (Armed) Security Officer. CPR and Basic First Aid certified.
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