Brea Eason
Austin
Summary
Organized and dependable candidate successful at managing multiple priorities. Ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
6
6
years of professional experience
Work History
Security Specialist
Security Industry Specialist/Allied Universal
11.2022 - 11.2024
- Detected potential threats proactively through regular monitoring of facility
- Created welcoming atmosphere while making safety top priority
- Responded quickly to emergency situations/door alarms to assess and deflect issues.
- Issued access cards to authorized personnel
Security Officer
Allied Universal Security Services
05.2022 - 11.2022
- Prevented unauthorized access to facility by enforcing strict entry protocols and verifying identification
- Decreased instances of theft, vandalism, and trespassing through observation and reporting suspicious activities.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
Amazon Delivery Driver
Amazon
07.2020 - 05.2022
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Security Receptionist
Sentry Security Systems Inc.
07.2021 - 11.2021
- Greeted employees/guests professionally and courteously to provide a welcoming atmosphere.
- Maintained a safe and secure environment for visitors by following strict access control procedures.
- Provided exceptional customer service, addressing inquiries and directing visitors to appropriate departments or personnel.
- Supported receptionist duties, such as answering phone calls and emails, checking radios/keys in and out, and making badges.
Security Officer
Securitas Security Services USA
11.2019 - 07.2020
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Reported suspicious activities and persons to law enforcement.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Protected facility by regularly circulating premises and monitoring surveillance feeds.
Problem Resolution Specialist
NGA Human Resources
01.2019 - 07.2020
- Provided exceptional support to customers experiencing technical or account-related issues
- Reduced call escalation rates by effectively addressing concerns at the first point of contact.
- Handle state employee and applicant inquiries, including password resets, payroll issues and benefits assistance.
- Ensure caller needs are met by providing comprehensive assistance.
Education
High School Diploma -
Round Rock High School
Round Rock, TXSkills
- CCTV monitoring
- Customer service
- Patrolling
- CPR certified
- Security camera monitoring
- Incident reporting
- Honest and dependable
- Reliable and responsible
- Loading and unloading
- Route management
- Problem-solving skills
- Customer support
Timeline
Security Specialist
Security Industry Specialist/Allied Universal
11.2022 - 11.2024
Security Officer
Allied Universal Security Services
05.2022 - 11.2022
Security Receptionist
Sentry Security Systems Inc.
07.2021 - 11.2021
Amazon Delivery Driver
Amazon
07.2020 - 05.2022
Security Officer
Securitas Security Services USA
11.2019 - 07.2020
Problem Resolution Specialist
NGA Human Resources
01.2019 - 07.2020
High School Diploma -
Round Rock High School
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