Charles Taylor
Hazelwood,MO
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
17
17
years of professional experience
Work History
Mentor Enrollment Manager
Big Brothers Big Sisters
Saint Louis, MO
09.2023 - 12.2024
- Conduct in-depth interviews with children and parents/caregivers that occur primarily in-home, occasionally they occur
- Assess, coach, and apply factors contributing to successful and enduring mentoring relationships.
- Demonstrate a high level of proficiency and skill in assessing eligibility and appropriateness for the program.
- Ensure all parts of the Enrollment process are completed including background checks, references, collateral information collected, written assessment, and all other necessary paperwork.
- Process files and all documentation in a timely manner, consistent with Program Policies.
- Maintain accurate and timely data in electronic and physical files.
Teacher-Mentor
Elevate St. Louis
St. Louis, MO
05.2018 - Current
- Trained over 75 high school students to become certified youth mentors for elementary students.
- Helped train and lead senior level classes to volunteer for students K-2 to promote literature
- Coordinated with local elementary schools to conduct cross-age mentoring
- Responsible for providing training and leadership for oncoming Elevate St. Louis staff
- Coordinated field trips: transportation, catering, contacts, participants, venue
- Taught an elective course based on 7 character qualities and 6 life skills Monday - Friday for 9-12 grade students
- Utilized curriculum with life-based approach.
- Available 24/7, year-round for mentees
- Built relationships with students and guardians through active communication and positive feedback.
- Maintained focused, inclusive and supportive learning environments.
- Attended conferences, workshops and seminars to increase job-related knowledge.
- Met with parents about student needs to garner additional support.
Claims Technician
United Scripts
St Louis, MO
06.2016 - 05.2018
- Processed claims for payment or forwarded to appropriate personnel for further investigation
- Called insurance companies to ascertain pertinent information regarding policies and payment benefits for patients.
- Corresponded with insured or agent to obtain information or inform of account status or changes.
- Modified and updated existing policies and claims to reflect change in beneficiary, amount of coverage or type of insurance.
Pharmacy Technician Instructor
Vatterott Career College
Earth City, MO
08.2015 - 04.2016
- Instructed classes Monday - Friday teaching the basic of pharmacology and the role of a pharmacy technician
- Explained. how to understand and process insurance claims
- Used individualized instruction techniques to educate students on patient observation, assessment, decision-making and health teaching.
- Assessed students' knowledge and skills through assignments and exams.
- Passed out syllabi and informed students of course standards and learning objectives.
Pharmacy Technician
Senior Scripts Pharmacy
Creve Coeur, MO
07.2008 - 10.2015
- Responsible for traveling to 40 nursing facilities in the state of Missouri and maintaining electronic emergency dispensing systems.
- Installed equipment in med rooms
- Installed software that tracked logins and usage
- Created login credentials and trained hundreds of nursing staff members to operate the machines
- Coordinated training dates and times with the Director of Nursing at each facility
- Responsible for removing narcotics and other expired medications from the emergency kits and conduct proper disposal
- Accountable for company car, credit card and other technologies necessary for completing job duties.
- Produced and monitored discrepancy reports and took lead in the investigations
Education
Bachelor of Arts - Music Engineering
Full Sail University (currently enrolled)
Winter Park, FLBachelor of Arts - Philosophy of Christianity
Grand Canyon University
Phoenix, AZAssociate of Applied Science - Pharmacology
Anthem College - Maryland Heights
Maryland Heights, MO05.2008
High School Diploma -
Central Visual/Perf. Arts High School
St Louis, MO05.2002
Skills
- Setting Learning Objectives
- Instruction Differentiation
- Curriculum Development
- Parent Communication
- Classroom Management
- Administration Collaboration
- Educational Best Practices
- Intervention Support
- Positive Learning Environment
- Staff Supervision
Accomplishments
- Received Teacher-Mentor of the Year award for 2022 out of 144 Teacher-Mentors nationally
Timeline
Mentor Enrollment Manager
Big Brothers Big Sisters
09.2023 - 12.2024
Teacher-Mentor
Elevate St. Louis
05.2018 - Current
Claims Technician
United Scripts
06.2016 - 05.2018
Pharmacy Technician Instructor
Vatterott Career College
08.2015 - 04.2016
Pharmacy Technician
Senior Scripts Pharmacy
07.2008 - 10.2015
Bachelor of Arts - Music Engineering
Full Sail University (currently enrolled)
Bachelor of Arts - Philosophy of Christianity
Grand Canyon University
Associate of Applied Science - Pharmacology
Anthem College - Maryland Heights
High School Diploma -
Central Visual/Perf. Arts High School
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