Summary
Overview
Work History
Education
Skills
Timeline
Generic

Charles Tennison

Booneville,MS

Summary

Account management professional prepared to bring strong focus on client relations and project coordination to your team. Possesses valuable experience in maintaining client accounts, supporting project execution, and ensuring timely deliverables. Recognized for collaborative teamwork and adaptability, with keen ability to meet changing needs and drive results.

Overview

5
5
years of professional experience

Work History

Rural Mail Carrier Associate

United States Post Office
02.2025 - Current
  • Contributed to team success by assisting fellow carriers in completing their assigned routes when needed.
  • Expedited package delivery during peak seasons, adapting to increased workload without sacrificing quality or speed of service.
  • Elevated operational efficiency through regular maintenance checks of postal vehicles, ensuring consistently smooth operations.
  • Maintained detailed records of all delivered items, ensuring accurate reporting and tracking capabilities for the post office.

Account Associate

Waste Managment
06.2024 - 02.2025
  • Inbound call queue participation with a fair share amount.
  • Maintaining a new signed agreement amount with a new business amount.
  • 25 inbound/outbound dials daily.
  • Talk time of 3 hours daily
  • High pipeline detail with accurate task reporting
  • Developed and maintained relationships with clients to ensure their satisfaction with services provided.
  • Responded promptly to inquiries from customers regarding payment status or billing questions.
  • Opened, changed and closed customer accounts.

Regular Mail Man

United States Post Office
03.2021 - 06.2024
  • Provided customers with product knowledge to promote sales of financial products and services.
  • Delivery of mail accurately and timely
  • Accurate delivery of packages and certified mail.
  • Accurate maintained of new and leaving customers

Freight Broker

Vector Transport
12.2020 - 03.2021
  • Analyzed client needs and determined appropriate shipping solutions.
  • Developed relationships with freight carriers to negotiate competitive rates and services.
  • Provided customer service by responding promptly to inquiries and resolving any issues that arose.
  • Monitored shipments for on-time delivery and communicated status updates to customers.
  • Utilized problem solving skills to resolve conflicts between customers and carriers.

Education

High School Diploma -

New Site High School
05-2009

Skills

  • Financial budget management
  • Accurate recordkeeping
  • Data Analytics
  • Collections knowledge
  • Delivery Scheduling
  • Sales understanding
  • Compliance understanding
  • Account Management
  • Cross-selling products and services
  • Cold-calling
  • Networking
  • Relationship selling
  • Sorting and Categorizing
  • Computer Skills
  • Team Leadership
  • Package handling
  • Heavy lifting
  • Defensive driving
  • Hand-eye coordination
  • Route planning
  • Cross-cultural communication
  • Deadline adherence
  • Dependability
  • Teamwork and collaboration

Timeline

Rural Mail Carrier Associate

United States Post Office
02.2025 - Current

Account Associate

Waste Managment
06.2024 - 02.2025

Regular Mail Man

United States Post Office
03.2021 - 06.2024

Freight Broker

Vector Transport
12.2020 - 03.2021

High School Diploma -

New Site High School

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