Summary
Work History
Education
Skills
Software
Timeline
Generic

Charles Tryon

Caldwell,Idaho

Summary

Experienced Lead Driller with over 10 years of hands-on experience in leading drilling operations, overseeing drilling crews, and ensuring safe and efficient drilling practices. Skilled in operating and maintaining drilling equipment, conducting site assessments, and implementing drilling plans. Proven track record of delivering production results. Strong leadership and communication skills, able to train and mentor crew members to maximize productivity and achieve project goals. Seeking to leverage expertise to contribute to a dynamic mining company in a challenging environment.

Work History

Senior Escalation Representative

Wells Fargo
- Current
  • Conducted in-depth investigations to identify root causes of customer escalations and implemented solutions to prevent reoccurrence 
  • Utilized advanced problem-solving skills to resolve complex customer issues and escalated complaints in a timely manner
  • Maintained a high level of professionalism and empathy when interacting with upset customers, resulting in positive outcomes and high customer retention rates
  • Analyzed root causes of escalations and collaborated with cross-functional teams to implement solutions

Lead Driller

Barrick Bald Mountain
  • Manage drilling crews schedule work assignments, and monitor progress to meet project deadlines 
  • Coordinated with mine managers and engineers to develop drilling plans that met project requirements
  • Communicated project objectives and drilling plans to team members, ensuring alignment and understanding
  • Conduct pre-job planning, including site surveys, equipment checks, and safety briefings, to ensure smooth operations and minimize risks
  • Operated various types of open pit mining equipment

Lead Driller

Barrick Goldstrike
  • Managed a team of drillers and coordinated drilling operations on various drill patterns 
  • Collaborated with mine managers and mine engineers to provide input on drilling specifications and requirements
  • Developed drilling plans and strategies to optimize drilling performance and achieve project goals
  • Conducted regular safety inspections and training sessions for drillers to ensure compliance with safety protocols
  • Operated various types of open pit mining equipment

Education

High school diploma - General

South Park High School
Fairplay, CO

Skills

  • Leadership
  • Communication
  • Collaboration
  • Meeting Deadlines
  • Risk evaluation
  • Empathy
  • Timeliness

Software

Microsoft Windows
Microsoft Office
Microsoft Word
Microsoft One Note
Microsoft Excel
Oracle
AutoCAD

Timeline

Senior Escalation Representative

Wells Fargo
- Current

Lead Driller

Barrick Bald Mountain

Lead Driller

Barrick Goldstrike

High school diploma - General

South Park High School

Similar Profiles

  • PATRICIA M. SCHERER

    PATRICIA M. SCHERERPATRICIA M. SCHERER

    Regional Bank Private Banker II at Wells Fargo Bank / Wells Fargo AdvisorsRegional Bank Private Banker II at Wells Fargo Bank / Wells Fargo Advisors

  • Andrew S. Hollenbach

    Andrew S. HollenbachAndrew S. Hollenbach

    Collateral Valuation Analysis at Wells Fargo Home Mortgage and Wells Fargo Bank NACollateral Valuation Analysis at Wells Fargo Home Mortgage and Wells Fargo Bank NA

  • Laxmikanth Chittampally

    Laxmikanth ChittampallyLaxmikanth Chittampally

    Senior Operational Processor at Wells Fargo India Solution PVT Ltd, Wells FargoSenior Operational Processor at Wells Fargo India Solution PVT Ltd, Wells Fargo

  • Mayank Oberoi

    Mayank OberoiMayank Oberoi

    Financial Accounting Associate/ Alteryx SME at Wells Fargo International Solutions Private LTD (Wells Fargo)Financial Accounting Associate/ Alteryx SME at Wells Fargo International Solutions Private LTD (Wells Fargo)

  • Emmeline Hodges

    Emmeline HodgesEmmeline Hodges

    Team Member at Chick-fil-ATeam Member at Chick-fil-A

CREATE PROFILE
Charles Tryon