Charles Turner
Waukesha,WI
Summary
Solid foundation in shop management and operational efficiency. Proven ability to enhance customer satisfaction and optimize inventory management. Reliable team player with focus on collaboration and adaptability, proficient in staff training and problem-solving. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Finisher
CT Refinishing
06.2015 - Current
- Assisted in training new finishers, ensuring proper understanding of job responsibilities and techniques for optimal performance.
- Maintained a clean work environment, promoting a positive atmosphere conducive to high-quality output.
- Demonstrated strong attention to detail when performing intricate finishing tasks on complex products or designs.
- Completed projects within established deadlines while maintaining stringent quality standards throughout the work process.
Shop Manager
CT Refinishing
06.2020 - Current
- Maintained a clean, safe, and inviting store environment for both customers and employees by enforcing proper safety protocols and cleanliness standards.
- Delivered excellent customer service by addressing and resolving customer inquiries and complaints.
- Managed inventory control, cash control, and store opening and closing procedures.
- Maintained safe working environment by enforcing adherence to safety and security protocols.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Increased customer satisfaction by implementing effective sales strategies and providing exceptional customer service.
- Resolved customer complaints professionally and promptly, maintaining a positive brand image and enhancing customer loyalty.
- Kept orderly and accurate accounting records by monitoring sales documentation.
Education
High School Diploma -
South Milwaukee High School
South Milwaukee, WI06.2015
Skills
- Health and safety
- Invoicing
- Shop operations
- Vendor engagement
- Effective leader
- Scheduling
- Purchasing and planning
- Problem-solving abilities
- Multitasking
- Professionalism
- Time management abilities
Timeline
Shop Manager
CT Refinishing
06.2020 - Current
Finisher
CT Refinishing
06.2015 - Current
High School Diploma -
South Milwaukee High School
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