Charles Turner
Simpsonville,SC
Summary
Management professional with strong track record in overseeing daily operations, ensuring team adherence to protocols, and optimizing workflow efficiency. Committed to fostering collaborative environment and achieving operational goals. Reliable and adaptable to changing demands, with focus on leadership and communication.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Shift Manager
DPWorld
Greer, SC
04.2024 - Current
- Supervised daily operations of 136 employees to ensure compliance with safety and efficiency standards.
- Coordinated team schedules to optimize workflow and enhance productivity during peak hours.
- Conducted regular performance evaluations to identify areas for employee development and improvement.
- Implemented process improvements that increased throughput and reduced operational delays.
- Collaborated with management to develop strategies for maximizing resource utilization across shifts.
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
Shift Manager
Syncreon
Greer, SC
09.2018 - 04.2024
- Trained new employees on operational procedures and company policies to foster a compliant work environment.
- Monitored inventory levels and facilitated timely replenishment to meet operational demands.
- Collaborated with other Shift Managers to maintain consistency in policies enforcement across all shifts, fostering a cohesive workplace culture.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Ensuring our company achieves our customer's 7 Key Performance Indicators each year.
Supervisor
Syncreon
Greer, SC
06.2018 - 09.2018
- Oversaw daily operations, ensuring efficiency in workflow and resource allocation.
- Mentored staff, fostering skill development and promoting a collaborative team environment.
- Implemented process improvements, enhancing productivity and reducing operational bottlenecks.
- Developed training materials to support onboarding of new employees and continuous learning initiatives.
- Ensured compliance with safety regulations, promoting a culture of workplace safety and risk management.
- Ensuring my department is achieving our company's standards of 100% efficiency.
Shift Manager
Walmart
Greenville, SC
08.2015 - 03.2017
- Supervised daily operations of 260 employees over two shifts to ensure compliance with safety and efficiency standards.
- Coordinated team schedules to optimize workflow and enhance productivity during peak hours.
- Reduced expenses by renegotiating vendor contracts to eliminate waste and boost cost savings
- Decreased inventory shrinkage, drive-off and daily cash discrepancies by closely monitoring daily operations.
- Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
- Maintained clean, adequately stocked, and organized store by streamlining daily operations and introducing new procedures.
Assistant Manager
Walmart
Pelham Raod, SC
05.2009 - 08.2015
- Assisted in managing daily operations and maintaining inventory accuracy.
- Coordinated team schedules, ensuring optimal coverage during peak hours.
- Trained new associates on company policies and operational procedures.
- Streamlined checkout processes to enhance customer experience and reduce wait times.
- Monitored sales floor for merchandising standards, driving product visibility.
- Implemented training programs to improve staff performance and efficiency.
Education
Bachelor of Science - Sports Medicine
University of Charleston
Charleston05-1998
Skills
- Decision-making
- Customer service focus
- Employee training
- Mentoring and coaching
- Inventory control
- Safety compliance
- Performance reviewing
- Inventory management
- Work area inspection
- Multitasking Abilities
Certification
- CPR &First Aid Certified
- Lift Truck Operator Certified
- Reach Truck operator Certified
- Crown Train the Trainer Certified
Timeline
Shift Manager
DPWorld
04.2024 - Current
Shift Manager
Syncreon
09.2018 - 04.2024
Supervisor
Syncreon
06.2018 - 09.2018
Shift Manager
Walmart
08.2015 - 03.2017
Assistant Manager
Walmart
05.2009 - 08.2015
Bachelor of Science - Sports Medicine
University of Charleston