CHARLES URCONIS
Lexington ,SC
Summary
Experienced communicator with a successful track record in management and delivering outstanding customer service. Highly responsible with strong attention to detail and dedication. Engineering background has honed analytical skills and attention to detail, leading to proficiency in creative problem-solving and rapid knowledge retention.
Overview
2026
2026
years of professional experience
Work History
Electrical Service Technician
Palmetto Residential Electric
Lexington, SC
11.2020 - Current
- Provided exceptional customer service through timely completion of work orders, clear communication, and professional demeanor.
- Read and interpreted electrical drawings and code specifications for wiring layouts.
- Maximized electrical safety through detailed inspections.
- Trained apprentice electricians in accurate installation procedures, adherence to safety guidelines, and problem-solving tactics.
- Developed strong working relationships with clients through consistent professionalism, reliability, and transparency during projects.
- Maximized productivity through efficient management of multiple projects simultaneously.
Maintenance Technician
Estates Management Company
Columbia, SC
09.2018 - 11.2020
- Managed inventory of available parts, tools, and materials to ensure ability to respond to issues promptly.
- Troubleshot and diagnosed problems with mechanical and electrical systems and equipment.
- Used power and hand tools to complete repairs in a safe and accurate manner.
- Worked with building managers to assess ongoing needs and plan preventative maintenance schedules.
- Performed minor electrical installations such as light kits and ceiling fans.
- EPA certified and able to troubleshoot and repair minor HVAC issues such as testing capacitors and contactor for proper operation.
Kitchen Supervisor
CHICK-FIL-A
Irmo, SC
7 2010 - 09.2018
- Efficiently managed team of 7-10 employees, ensuring smooth kitchen operation.
- Trained incoming employees to strictly adhere to the corporate guidelines.
- Managed high-pressure circumstances, ensuring a supportive work climate.
- Utilized core values to ensure quality customer service in store and via phone.
- Inspected systems in use to detect problems, complete maintenance and recommend solutions.
Manager
TROPICAL SMOOTHIE
Irmo, SC
07.2015 - 07.2016
- Managed team members to maintain optimum output by distributing tasks effectively.
- Calculated and deposited daily profits while locating and resolving any discrepancies.
- Effectively resolved any customer issues while maintaining a positive attitude.
- Provided an elevated customer experience to generate a loyal clientele.
Education
University of South Carolina
SCHIGH SCHOOL DIPLOMA -
Dutch Fork High School
Irmo, SC2010
Skills
- Analytical reasoning
- Conflict resolution proficiency
- Strong problem solving ability
- Exceptional customer service
- Safety awareness
- Highly Focused and Self motivated
- Troubleshooting skills
- Strong written and verbal communication skills
Timeline
Electrical Service Technician
Palmetto Residential Electric
11.2020 - Current
Maintenance Technician
Estates Management Company
09.2018 - 11.2020
Manager
TROPICAL SMOOTHIE
07.2015 - 07.2016
University of South Carolina
HIGH SCHOOL DIPLOMA -
Dutch Fork High School
Kitchen Supervisor
CHICK-FIL-A
7 2010 - 09.2018