Charles Wheeler
New Port Richey,FL
Summary
Dynamic security professional with a proven track record at Securitas Security Services USA, skilled in incident reporting and emergency response. Adept at enhancing safety protocols and conducting thorough threat assessments, I excel in fostering collaboration and mentoring teams to achieve operational excellence. First aid and CPR certified, committed to ensuring a secure environment.
Professional with high standards and focus on achieving results. Skilled in sales techniques, persuasive communication, and customer relationship building. Strong team collaborator, adaptable to changing needs, and dependable.
Experienced with team supervision, conflict resolution, and operational oversight. Utilizes leadership and problem-solving skills to maintain smooth operations. Track record of fostering teamwork and enhancing productivity.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Security Officer
Securitas Security Services USA
12.2023 - 03.2025
- Monitored premises to ensure safety and security for employees and visitors.
- Conducted routine inspections of facilities, identifying vulnerabilities and implementing corrective actions.
- Responded promptly to incidents, providing detailed reports to management for review and analysis.
- Collaborated with law enforcement during investigations, ensuring accurate information sharing and support.
Shift Manager
McDonald's
11.2023 - 03.2025
- Assisted in daily operations, ensuring efficient workflow and adherence to safety protocols.
- Supported team members in executing tasks, fostering a collaborative work environment.
- Learned to operate machinery and tools safely under supervision of experienced staff.
- Maintained cleanliness and organization of work areas to promote safety and efficiency.
Door-to-Door Sales Representative
Kiwi Energy
01.2024 - 11.2024
- Increased sales by establishing rapport with potential customers and delivering tailored product presentations.
- Participated in regular sales team meetings to share insights, learn from colleagues, and contribute toward collective goals for enhanced overall performance.
- Enhanced customer satisfaction by addressing concerns, answering questions, and providing exceptional service during door-to-door interactions.
- Established trust with potential clients using transparent communication methods and honest assessments of their requirements.
Crew Member
Mc Donalds
05.2023 - 01.2024
- Provided excellent customer service, ensuring positive dining experiences and addressing guest inquiries promptly.
- Operated kitchen equipment efficiently, adhering to safety and cleanliness standards during food preparation.
- Collaborated with team members to maintain smooth workflow during peak hours, enhancing overall operational efficiency.
- Assisted in training new crew members on procedures, fostering knowledge sharing and teamwork within the staff.
Team Lead
Clear Vue Auto Glass
07.2020 - 01.2023
- Led cross-functional teams to enhance project workflows and achieve operational goals.
- Mentored junior staff, fostering skill development and promoting a collaborative work environment.
- Implemented process improvements resulting in increased efficiency and reduced turnaround times.
- Coordinated resource allocation to ensure timely completion of projects while maintaining quality standards.
Education
High School Diploma -
Grove City High School
Grove City, OH01.2010
Skills
- Report writing
- Incident reporting
- Security guard license
- General security
- Surveillance
- Emergency response
- Security screenings
- Threat assessment
- Stationary surveillance
- Dispatch
- Weapons training
- Active shooter training
- Screening wands
- First aid and CPR certified
- Identification verification
Certification
- First Aid/CPR Certified
Timeline
Door-to-Door Sales Representative
Kiwi Energy
01.2024 - 11.2024
Security Officer
Securitas Security Services USA
12.2023 - 03.2025
Shift Manager
McDonald's
11.2023 - 03.2025
Crew Member
Mc Donalds
05.2023 - 01.2024
Team Lead
Clear Vue Auto Glass
07.2020 - 01.2023
High School Diploma -
Grove City High School
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