Charles White
Traverse City,MI
Summary
Extroverted, technologically savvy people person who loves learning new things, especially science and technology related. Works well in both fast pace and relaxed environments. Has experience in restaurant work, technology, aviation, and supervisory positions. I look forward to the opportunity to join your team!
Overview
9
9
years of professional experience
Work History
Shift Lead
The Pub TC
06.2023 - Current
- Bartending, serving, managing supply orders for the restaurant
- Supervising other team members
Consultation Agent
Geek Squad
09.2022 - 02.2024
- Triaging client devices and translating tech issues for advanced repair agents
- Educating clients on use of technology, quick 20-minute fixes of various tech issues, simple PC repairs
Mobile Expert/Sales Advisor
Best Buy
09.2021 - 04.2022
- Advising customers on purchasing cell phones, computers, networking solutions and beyond
- Assisting in setting up mobile plans with various carriers
Server/Bartender
Olive Garden
09.2017 - 04.2021
- Ensuring positive guest experience, serving food and beverage, multitasking, recovering service when things do not go as planned, handling money/register
Ramp Agent/Customer Service Agent
Delta Global Services
04.2016 - 09.2017
- Assisting Delta passengers at the ticket counter, handling passenger baggage, marshalling aircraft, de-icing aircraft, assisting passengers with disabilities
Education
Certificated Flight Instructor Candidate -
Northwestern Michigan College
Traverse City, MI11.2024
Commercial Pilot License/ Instrument rating -
Northwestern Michigan College
Traverse City, MI08-2023
High School Diploma -
Alpena High School
Alpena, MI05-2016
Skills
- Strong customer service skills
- Strong people skills
- Extroverted
- Technologically savvy
- Teaching/training experience (non-classroom)
- PC building/PC enthusiast
Timeline
Shift Lead
The Pub TC
06.2023 - Current
Consultation Agent
Geek Squad
09.2022 - 02.2024
Mobile Expert/Sales Advisor
Best Buy
09.2021 - 04.2022
Server/Bartender
Olive Garden
09.2017 - 04.2021
Ramp Agent/Customer Service Agent
Delta Global Services
04.2016 - 09.2017
Certificated Flight Instructor Candidate -
Northwestern Michigan College
Commercial Pilot License/ Instrument rating -
Northwestern Michigan College
High School Diploma -
Alpena High School