CHARLES WHITTELSEY
Murrieta,California
Summary
Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.
Overview
22
22
years of professional experience
Work History
General Manager
L.A Black Co., Inc.
08.2021 - Current
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
Event Manager
Monster Beverage Corporation
04.2020 - 08.2021
Product Manager
Monster Beverage Corporation
01.2019 - 04.2020
- Used market research to get ideas for products that customers will want for Hydro and Monster Muscle
- Helping to oversee the design and manufacture and planning how to market and promote the product to the public threw can in hand promoting at events across the country
- Collaborated with sales teams to develop effective training materials that drove increased product knowledge among staff members, resulting in higher close rates.
- I would find key events to push our product at across the country to help further expose our brand
Event Manager
Monster Beverage Corporation
03.2018 - 01.2019
- Events Managed- Logistics, coordinated load in/load out, Product orders, Staffing, Staging/truss rentals
- Managed budgets and negotiated contracts with vendors, ensuring cost-effective event execution.
- Nurtured and built relationships with vendors, venues and industry contacts to obtain best pricing and services for events.
- Streamlined event planning processes by implementing efficient project management strategies.
Event Supervisor
Monster Beverage Corporation
08.2016 - 03.2018
- Delivered smooth training execution by coordinating site selection, marketing, event management, and follow-up.
- Coordinated schedules and timelines for events.
- Managed event logistics and operations.
- Managed administrative logistics of events planning, event booking, and event promotions.
Event Specialist
Monster Beverage Corporation
06.2014 - 08.2016
- Led onsite execution of events, overseeing setup, breakdown, troubleshooting any issues as they arose while maintaining composure under pressure for a professional outcome every time.
- Interfaced with clients to understand event objectives.
- Managed event logistics and operations.
- Elevated guest satisfaction by addressing concerns promptly and professionally during events.
Field Sales Manager
L.A. Black Co., Inc.
07.2006 - 06.2014
- As Supervisor, I reviewed records from previous shifts, maintained logs, and collected payments, made deposits, and addressed customer complaints and issues
- Effective as of 6/05/11 as a Field Sales Manager, I proactively inspected sales activity and effort among sales associates, managed and maintained sales volume, product mix, and selling price by keeping current with supply and demand, and obtained new contracts with businesses in the field
- As a clerk, I received and recorded request for emergency road service, and documented contacts with law enforcement such as the Temecula and Murrieta Police, Riverside Sheriff’s Department, and California Highway Patrol
- As Dispatcher Supervisor, I directed tow vehicles and law enforcement to sites in need of assistance
Internship
KTM North America, Inc.
01.2013 - 08.2013
- As an intern for Florian Burguet (VP Marketing & General Manager KTM Canada), I have been working on the first TV commercial
- Camera crew setup, apparel selection for shoot, rider relations and communication
- I Worked on week long photo shoot which included bike/camera transportation, meal prep, communicated between rider and European photographer and talent rider relation communication
- In office I log in inventory, coordinate rider apparel, and press clippings for KTM
Owner/Racer/Mechanic
Whittelsey Racing Team
09.2002 - 09.2011
- As part owner of the Whittelsey Racing Team I was required to maintain financials, maintaining contact with sponsors, and coordinate scheduling and travel
- As a racer, I was responsible for being in top physical condition at all times
- This required me to do extensive physical training and maintaining a strict nutritional program
- As a mechanic, I was responsible for maintaining all motorcycles
Education
Bachelors Marketing Management -
Western Governors University
05.2012
Associates Business Degree -
University of Phoenix
09.2009
High School Diploma -
Eagles Peak Charter School
06.2007
Skills
- Software
- Microsoft Office Suite [Word, Power Point, Excel]
- DOS Programs for accounting
- DRC Communications [Incoming communication for Dispatchers]
- CAT Dispatching Systems [Outgoing communications to Drivers]
- General Data Entry Skills
- Leadership and team building
- Production Planning
- OSHA General Industry Safety and Health
- Managing production logistics
- Stage Management
- Sound systems
- Audiovisual equipment
References Available
I have references for each company upon request
Countries Visited
- Belize
- Mexico
- Canada
- Netherlands
- Cayman Islands
- Spain
- France
- Switzerland
- Germany
- United Kingdom
Hobbies and Interests
- Motorcycles
- Camping
- Jiu Jitsu
- Yoga
- Reading
- Golf
Timeline
General Manager
L.A Black Co., Inc.
08.2021 - Current
Event Manager
Monster Beverage Corporation
04.2020 - 08.2021
Product Manager
Monster Beverage Corporation
01.2019 - 04.2020
Event Manager
Monster Beverage Corporation
03.2018 - 01.2019
Event Supervisor
Monster Beverage Corporation
08.2016 - 03.2018
Event Specialist
Monster Beverage Corporation
06.2014 - 08.2016
Internship
KTM North America, Inc.
01.2013 - 08.2013
Field Sales Manager
L.A. Black Co., Inc.
07.2006 - 06.2014
Owner/Racer/Mechanic
Whittelsey Racing Team
09.2002 - 09.2011
Bachelors Marketing Management -
Western Governors University
Associates Business Degree -
University of Phoenix
High School Diploma -
Eagles Peak Charter School