Ryan J. Carr

Experienced, self-motivated, energetic, Service Writer and Estimator. A people-person with a talent for connecting with customers and developing lasting relationships. Meticulously manages each claim with a focus on customer satisfaction and insurance agency communication, resulting in positive outcomes and customer loyalty. Dedicated to continuing education. Passionate about building trusting relationships with technicians, employee loyalty, and superior customer service. SPECIAL SKILLS Management (delegating tasks, motivating teams, enhanced communications) Customer Service (Making appointments for customers complimented by timely communications throughout repairs for a smooth customer-focused process that results in return business) Insurance Agencies’ Policies & Procedures (Knowledge of multiple agencies’ P&Ps) Additional Skills (Body shop, Pricing, Auto Estimating, Automotive Repair, Mechanic Experience, Vehicle Maintenance, Oil Change, Transmissions, Forklift Operations, Automotive Service, Customer Service, Analysis, Production Management) Customer-oriented General/ Assistant Manager with 5 years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.

• PROFESSIONAL LICENSE , Series 17-71 License ~ NY State Independent Auto Damage and Theft Appraisal