Brian Bourland
Lewisville
Summary
General Manager with extensive experience and recognized for driving process improvements and leading high-performing teams. Achieved significant productivity enhancements and cost reductions through strategic operational initiatives. Expertise in negotiation and customer relations, building strong partnerships while effectively managing profit and loss.
Overview
6
6
years of professional experience
1
1
Certification
Work History
General Manager
Stuart's Paint and Body
Plano
02.2025 - 06.2025
- Developed and implemented operational strategies to enhance efficiency and reduce costs.
- Analyzed existing processes for effectiveness, introducing new systems to boost productivity.
- Reviewed financial statements and sales reports to evaluate productivity and goal achievement.
General Manager
Caliber Collision
Plano
07.2023 - 02.2025
- Fostered cooperation by guiding subordinate managers across organization.
- Conducted routine audits of internal controls to ensure accuracy in financial records.
- Managed daily business operations, including budgeting, staffing, scheduling, inventory control, customer service, and sales.
Service Advisor
Texas Collision Centers
Dallas
01.2023 - 06.2023
- Cultivated strong customer relationships through exceptional service delivery.
- Facilitated negotiations between customers and insurance adjusters for fair estimates and supplements.
- Coordinated efforts with internal teams to ensure timely and effective solution delivery according to client needs.
General Manager
Service King Collision Repair
Lewisville
06.2019 - 12.2022
- Conducted process analysis to enhance effectiveness and develop systems that increased productivity.
- Trained employees on responsibilities, policies, and procedures to ensure compliance.
- Recruited and hired qualified staff through comprehensive interviewing strategies for open positions.
Education
Some College (No Degree) - Business Marketing
The University of Texas At Arlington
Arlington, TXSome College (No Degree) - General Studies
San Antonio College
San Antonio, TXSome College (No Degree) - Pre-Engineering
Texas A&M University
College Station, TXSkills
- Process improvement
- Team leadership
- Customer service
- Profit and loss management
- Negotiation
- Deadline orientation
Accomplishments
- Presidents Club member for 2024 at Caliber Collision
Certification
- I-Car Platinum level certification as of 05/2025
Timeline
General Manager
Stuart's Paint and Body
02.2025 - 06.2025
General Manager
Caliber Collision
07.2023 - 02.2025
Service Advisor
Texas Collision Centers
01.2023 - 06.2023
General Manager
Service King Collision Repair
06.2019 - 12.2022
Some College (No Degree) - Business Marketing
The University of Texas At Arlington
Some College (No Degree) - General Studies
San Antonio College
Some College (No Degree) - Pre-Engineering
Texas A&M University
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