Charles Williams
Cicero,NY
Summary
Personable housing specialist committed to maintaining positive communications and relationships with clients, property managers, landlords and housing agencies in central NY. Expertise in providing housing coordination services, supporting clients in maintaining independent housing goals and performing thorough housing inspections. Excellent case management, recordkeeping and problem-solving capabilities.
Overview
8
8
years of professional experience
Work History
Independent Housing Specialist
AccessCNY
03.2020 - Current
- Answered client questions about lease and rental agreements and advocated on behalf of client needs.
- Monitored and evaluated impact of social services on community.
- Analyzed local housing market trends, utilizing data to advocate for the development of additional affordable housing units in areas with high demand.
- Coordinated with local government to provide resources to clients.
Residential Counselor
AccessCNY
03.2016 - 03.2020
- Facilitated smooth transition of new students into residential program.
- Promoted culture of respect and understanding among students.
- Addressed behavioral and emotional needs of residents through activities and interventions, increasing resident socialization, interpersonal, and social skills.
- Supported residents in coping with emotions and fears through one-on-one sessions.
- Coordinated activities and events to create safe, positive and inclusive environment.
- Promoted independent living skills through coaching residents in daily tasks such as meal preparation, hygiene, and budgeting.
- Developed and implemented comprehensive individualized treatment plans for high-risk clients in residential setting.
Education
Associate of Applied Science - Paralegal Studies
Bryant & Stratton College
Clay, NY05.2013
Skills
- Medical Records Review
- Compliance Monitoring
- Housing resources
- Client Needs Assessments
Timeline
Independent Housing Specialist
AccessCNY
03.2020 - Current
Residential Counselor
AccessCNY
03.2016 - 03.2020
Associate of Applied Science - Paralegal Studies
Bryant & Stratton College
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