Summary

Overview

Work History

Education

Skills

Professional References

Salary Requirements

References

Languages

Affiliations

Timeline

Janice Cruz

Hagerstown,MD

Summary

To obtain a job where I can implement all my skills. Patient-oriented Phlebotomist offering 20+ years of experience in laboratory and clinical settings. Technically proficient in key phlebotomy techniques, universal precautions and sterilization protocols. Team-oriented and skilled in training students and new hires on policies and procedures.

Overview

years of professional experience

Work History

Independent Contractor/Driver

M. Pittman Enterprises

Manassas, VA

01.2021 - 06.2023

Prepared inventory for shipment by attaching tags and labels.
Checked controls and adjusted settings to maintain optimum temperature and pressure.
Monitored product import or export processes to verify compliance with regulatory or legal requirements.
Conducted daily inspections of storage tanks, pipelines, and other equipment to detect any potential problems or hazards.
Planned movement of products through lines to processing, storage and shipping units by utilizing knowledge of interconnections and capacities of pipelines.

TLC Perinatal

Dr. Broth

Silver Spring, MD

04.2019 - 01.2021

Educated patients about medications, procedures and physician's instructions.
Cleaned and maintained medical equipment following procedures and standards.
Labeled and completed lab requisitions using ICD and CPT coding.
Collected samples from patients for laboratory testing purposes.
Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
Secured patient information and maintained patient confidence by completing and safeguarding medical records.
Responded to patient callbacks and phone-in prescription refill requests.
Supported administrative staff by processing payments.

M.A.

Dr Ciccarelli Family Medicine

Williamsport, MD

01.2013 - 11.2018

Triaging patients, updating patient medical history, insurance info, obtaining test results, Use EHR Medical Records, Billing, Coding, Phlebotomy, Giving Injections to include vaccinations, or treatments
Educated patients about medications, procedures and physician's instructions.
Cleaned and maintained medical equipment following procedures and standards.
Inspected equipment to ensure proper working order prior to use on patients.
Labeled and completed lab requisitions using ICD and CPT coding.
Collected samples from patients for laboratory testing purposes.
Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
Secured patient information and maintained patient confidence by completing and safeguarding medical records.
Responded to patient callbacks and phone-in prescription refill requests.
Supported administrative staff by processing payments.
Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
Educated patients on healthcare topics such as nutrition and disease prevention methods.

Examone Paramedical Exminer

ExamOne, EMSI, Portamedic

Bethesda, MD

04.2007 - 11.2014

Administered electrocardiograms to evaluate cardiac activity.
Conducted interviews with patients to obtain detailed information about their medical histories and current health conditions.
Performed physical examinations including taking vital signs, measuring height and weight, and visual acuity testing.

Personnel Manager

Optimal Health Care Inc

Hagerstown, Maryland

06.2012 - 01.2013

In charge of HR, payroll/billing and training Personnel

Clinical Coordinator

Medical Access, Inc.

Germantown, Maryland

01.2004 - 01.2011

Supervising, scheduling, hiring and training Clinical Staff, Inventory Control, Triaging, Urine Drug Screen Collections, X-rays, Phlebotomy, Breath Alcohol Testing, Workman’s Comp Evaluations, overseeing billing/coding Use of Medical Office Manager, AR/AP

Direct Care Aide, CMT

Diakon Lutheran Social Ministry (Robinwood Assisted living)

Hagerstown, MD

02.2004 - 12.2004

Assisting residents with activities of daily living as well as giving them their medications

Office Manager/ Nurse

Dr. Reiskin M.D. and Schreiner M.D. P.A.

Rockville, Maryland

01.1999 - 01.2003

Assist physicians in managing staff, supplies, and medical records
Appointment scheduling, filing, data entry
Triaging patients, EKG’s, X-Rays, injections and blood work

Medical Assistant/X-ray Technician/Bone Density Technician

Rockville Internal Medicine Group

Rockville, Maryland

01.1996 - 01.1999

Patient care and triage
EKGs, X-Rays, lab work, Medical Office Manager, Data entry, AR/AP, answering phones and making appointments

Medical Assistant/X-ray Tech.

Doctors Care/Urgent Care Center

Gaithersburg, MD

01.1994 - 01.1996

X-rays, injections, assist physicians with Minor surgical procedures, lab tests, breath alcohol testing, drug screen collections, occupational health testing, EKG’s, record keeping, patient f/u calls etc.

Medical Assistant

Drs. Kramer, Bisk and Fox M.D P.A

Silver Spring, Maryland

01.1991 - 01.1994

Record Keeping, ancillary tests, namely dipstick, urinalysis, finger stick with glucometer, hemoccult slides
EKG’s, X-Rays, Phlebotomy, injections
Maintain and order office supplies