Results-driven Chief Administrative Officer with a strong focus on customer relationship management and team leadership. Proven track record in ensuring compliance with legal standards and driving process improvements.
Overview
56
56
years of professional experience
Work History
Chief Aministrative Officer
IPG Law group LLC.
Norristown, Pennsylvania
07.2010 - 08.2026
Supported daily legal administration operations.
Coordinated communication between legal teams and clients.
Monitored compliance with legal regulations and standards.
Served on corporate subcommittees to build insight into specific areas of company operation and recommend process improvements.
Office Coordinator
Seton Hall University
South Orange, New Jersey
12.2007 - 06.2011
Coordinated office operations and maintained efficient workflow at Seton Hall University.
Trained new staff on office protocols and software systems for seamless integration.
Collaborated with faculty to support administrative needs and academic initiatives.
Created and maintained filing systems, both paper and electronic.
Followed up with customer inquiries via phone or email promptly.
Provided administrative support for all departments in the organization as necessary.
Store Manager
Basco, Bradlees, Jamesway Dept Stores
Philadelphia, Pennsylvania
08.1970 - 08.2008
Managed daily store operations and ensured compliance with company policies.
Oversaw inventory management and maintained optimal stock levels on the sales floor.
Trained and developed staff to enhance customer service and operational efficiency.
Implemented visual merchandising strategies to create an appealing shopping environment.
Monitored sales performance and identified opportunities for improvement in processes.
Resolved customer complaints effectively to maintain high satisfaction levels.
Collaborated with upper management on strategic planning and store initiatives.
Conducted daily store operations, including opening and closing procedures and cash handling.
Managed inventory tracking and physical inventory counts to minimize loss.
Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
Consultant
Gordon Bros
San Jose, California
11.2005 - 09.2007
Analyzed market trends to advise clients on asset valuation strategies.
Set up store liquidation sale of all assets.
worked with store on the above to ensure smooth SELL OFF.
Store Manager
Ames Dept Store
Trenton, NJ
01.1996 - 08.2005
Managed daily store operations and ensured compliance with company policies.
Oversaw inventory management and maintained optimal stock levels on the sales floor.
Trained and developed staff to enhance customer service and operational efficiency.
Implemented visual merchandising strategies to create an appealing shopping environment.
Coordinated promotional events and marketing initiatives to increase customer engagement.
Monitored sales performance and identified opportunities for improvement in processes.
Resolved customer complaints effectively to maintain high satisfaction levels.
Recruited, trained and supervised new employees.
Conducted daily store operations, including opening and closing procedures and cash handling.
Managed inventory tracking and physical inventory counts to minimize loss.