Charles W. Martin
Abilene,TX
Summary
Experienced and dedicated management professional with a strong background in customer service, team leadership, and operations across food service, retail, and government roles. Seeking a position where leadership, organization, and people skills can contribute to a team-focused, results-driven environment.
Overview
21
21
years of professional experience
Work History
Election Clerk
Taylor County Election Office
Abilene, TX
2024.07 - 2025.07
- Supported election operations including voter check-in, ballot processing, and procedural compliance
- Ensured accuracy and integrity during election processes in coordination with county officials
- Assisted voters and maintained orderly flow at polling sites
People Lead
Walmart
Abilene, TX
2022.11 - 2023.09
- Oversaw scheduling, timekeeping, and onboarding for store associates
- Provided HR-related support and ensured compliance with company policies
- Promoted team morale and performance through effective leadership and communication
Assistant General Manager
Jason’s Deli
North Abilene, TX
2014.05 - 2022.10
- Managed daily operations including staff supervision, inventory, and customer service
- Recruited, trained, and mentored team members
- Improved team efficiency and maintained high guest satisfaction ratings
Sales Associate – Phone Sales
CDNN Sports
Abilene, TX
2007.09 - 2014.01
- Provided exceptional customer service and support via phone for nationwide sporting goods sales
- Built rapport with clients, explained product features, and guided purchasing decisions
- Accurately processed orders, handled returns, and resolved issues quickly and professionally
- Maintained product knowledge in a fast-paced, high-volume call center environment
General Manager
Papa John’s Pizza
Abilene, TX
2004.08 - 2007.08
- Led team of drivers, kitchen staff, and front-line employees
- Oversaw scheduling, food cost control, hiring, and store performance
- Maintained cleanliness, order accuracy, and customer satisfaction
Education
Bachelor of Business Administration - Business Management
McMurry University
Abilene, TX01.1986
Skills
- Leadership and team management
- Customer service and conflict resolution
- Human resources functions
- Retail and food service operations
- Inventory management
- Training and staff development
- Adaptability and attention to detail
Timeline
Election Clerk
Taylor County Election Office
2024.07 - 2025.07
People Lead
Walmart
2022.11 - 2023.09
Assistant General Manager
Jason’s Deli
2014.05 - 2022.10
Sales Associate – Phone Sales
CDNN Sports
2007.09 - 2014.01
General Manager
Papa John’s Pizza
2004.08 - 2007.08
Bachelor of Business Administration - Business Management
McMurry University