Charles W. Martin
Abilene,TX
Summary
Experienced and dedicated management professional with a strong background in customer service, team leadership, and operations across food service, retail, and government roles. Seeking a position where leadership, organization, and people skills can contribute to a team-focused, results-driven environment.
Overview
21
21
years of professional experience
Work History
Election Clerk
Taylor County Election Office
Abilene, TX
07.2024 - 07.2025
- Supported election operations including voter check-in, ballot processing, and procedural compliance
- Ensured accuracy and integrity during election processes in coordination with county officials
- Assisted voters and maintained orderly flow at polling sites
People Lead
Walmart
Abilene, TX
11.2022 - 09.2023
- Oversaw scheduling, timekeeping, and onboarding for store associates
- Provided HR-related support and ensured compliance with company policies
- Promoted team morale and performance through effective leadership and communication
Assistant General Manager
Jason’s Deli
North Abilene, TX
05.2014 - 10.2022
- Managed daily operations including staff supervision, inventory, and customer service
- Recruited, trained, and mentored team members
- Improved team efficiency and maintained high guest satisfaction ratings
Sales Associate – Phone Sales
CDNN Sports
Abilene, TX
09.2007 - 01.2014
- Provided exceptional customer service and support via phone for nationwide sporting goods sales
- Built rapport with clients, explained product features, and guided purchasing decisions
- Accurately processed orders, handled returns, and resolved issues quickly and professionally
- Maintained product knowledge in a fast-paced, high-volume call center environment
General Manager
Papa John’s Pizza
Abilene, TX
08.2004 - 08.2007
- Led team of drivers, kitchen staff, and front-line employees
- Oversaw scheduling, food cost control, hiring, and store performance
- Maintained cleanliness, order accuracy, and customer satisfaction
Education
Bachelor of Business Administration - Business Management
McMurry University
Abilene, TX01.1986
Skills
- Leadership and team management
- Customer service and conflict resolution
- Human resources functions
- Retail and food service operations
- Inventory management
- Training and staff development
- Adaptability and attention to detail
Timeline
Election Clerk
Taylor County Election Office
07.2024 - 07.2025
People Lead
Walmart
11.2022 - 09.2023
Assistant General Manager
Jason’s Deli
05.2014 - 10.2022
Sales Associate – Phone Sales
CDNN Sports
09.2007 - 01.2014
General Manager
Papa John’s Pizza
08.2004 - 08.2007
Bachelor of Business Administration - Business Management
McMurry University
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