Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
10
10
years of professional experience
Work History
Election Clerk
Coles County Courthouse
01.2023 - 04.2023
Distributed ballots to voters and answered questions concerning voting procedures.
Furnished assistance and advice to new voters on proper steps and procedures.
Provided exceptional customer service to all voters by answering inquiries, addressing concerns, and guiding them through the voting process.
Performed routine data entry or document management.
Responded to in-person and telephone requests for information from general public, attorneys and other involved parties.
Cosmetologist/Business Owner/Operator
BLISS Beauty + Body
12.2012 - 04.2023
Demonstrated high level of customer service to increase retention and satisfaction.
Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
Collaborated with team members to ensure a seamless and enjoyable customer experience for all salon clients.
Assisted in inventory management by tracking product usage, reordering supplies as needed, and maintaining an organized workspace.
Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
Prepared bank deposits and handled business sales, returns, and transaction reports.
Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
Trained and motivated employees to perform daily business functions.