Charles Young
Santa Ana,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Focused with extensive knowledge of threat detection, prevention and analysis. Leverages expertise in security software and products to build solid IT security infrastructure. Detail-oriented leader and proactive communicator dedicated to safeguarding against threats.
Overview
1
1
Certification
Work History
Best Buy Geek Agent
Best Buy
- As a Best Buy Geek Agent, I excel in providing top-notch technical assistance and exceptional customer service to ensure seamless experiences for all clients
- With a deep understanding of a wide range of electronic devices and software, I thrive on solving complex problems and guiding customers through their tech-related challenges with patience and expertise
- Whether it's troubleshooting issues, offering product recommendations, or educating customers on the latest technology trends, I am dedicated to delivering personalized solutions that exceed expectations
- With a passion for innovation and a commitment to customer satisfaction, I am proud to represent Best Buy as a trusted Geek Agent.
USmerch Chiacgo
- Managed USmerch storefront and inventory, ensuring accurate tracking of sales and merchandise
- Developed and implemented effective marketing strategies to increase sales and brand awareness
- Provided exceptional customer service by promptly responding to inquiries and resolving issues in a timely manner
- Collaborated with USmerch team to design and create new merchandise, resulting in increased sales and customer engagement
- Utilized social media platforms to promote USmerch products and events, resulting in increased brand recognition and sales revenue.
Education
Degree in Transfer Communications -
Sierra College
05.2023
Degree in Social Behavior -
Sierra College
High School Diploma -
El Camino Fundamental High School
Currently Enrolled in Southern New HampShire University
Skills
- Schedule Management
- API Development
- Code Writing
- Python
- Security operations
- Network Security
- Cybersecurity frameworks
- Access Control
- Self Motivation
- Department management
- Cybersecurity Protocols
- Cybersecurity analysis
- First Aid/CPR
- Verbal Communication
Certification
- Cyber Security Certification
- Certified Information Systems Security
Projects
- Run Vulnerability with Burp
- Scan Network With Wireshark
- Create a python password Strength checker
- HackBox
References
References available upon request.
Timeline
Best Buy Geek Agent
Best Buy
USmerch Chiacgo
Degree in Transfer Communications -
Sierra College
Degree in Social Behavior -
Sierra College
High School Diploma -
El Camino Fundamental High School
Currently Enrolled in Southern New HampShire University
- Cyber Security Certification
- Certified Information Systems Security
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