Charles Young
J.C. Ehrlich Pest Control Company
Brooklyn Park,MD
38
years of professional experience
Dedicated and multiskilled professional with a diverse background in maintenance, janitorial services, pest control, welding, and delivery driving. Proven collaborator with strong leadership and customer service abilities, adept at fostering teamwork while thriving in independent roles. Highly adaptable and flexible, committed to contributing to a dynamic work environment that prioritizes business growth through exceptional and reliable service. Eager to leverage a comprehensive skill set in a position that encourages active participation and collaboration among team members.
Work History
Pest Control Technician
6 Years 8 Months- Delivered daily pest management services to residential and commercial clients while maintaining route efficiency and service quality.
- Applied pesticides in compliance with EPA guidelines, state regulations, safety procedures, and label instructions.
- Completed company and regulatory training in pest identification, pesticide application, safety procedures, and customer service.
- Communicated clearly with customers, team members, and leadership to explain treatments, address concerns, and ensure customer satisfaction.
- Identified pest activity and recommended appropriate services and preventive solutions, supporting customer retention and service growth.
- Accurately completed and documented 100% of service reports using a handheld mobile device, ensuring timely and compliant recordkeeping.
Maintenance Worker
4 Years 10 Months- Performed routine and corrective maintenance, including repairing and replacing faucets, cabinets, window glass, fixtures, and hardware, ensuring safe and timely completion of work orders.
- Performed maintenance of facilities by painting and refinishing walls, woodwork, and fixtures to uphold a clean and professional environment.
- Conducted regular safety inspections and removed landscaping debris to uphold a secure environment for daily activities.
- Completed comprehensive training to enhance building maintenance safety standards and improve customer service delivery.
- Facilitated effective communication with team members and leadership to address concerns and ensure project success.
- Conducted thorough maintenance reporting using mobile and handheld devices, ensuring precision and reliability in data collection.
- Exhibited strong work ethic, reliability, and meticulous attention to detail while collaborating effectively within team environments.
- Supervised daily cleaning operations to maintain safe, sanitary environments across facilities.
- Enhanced facility cleanliness by performing regular custodial tasks such as sweeping, mopping, and dusting.
- Assisted with setup and breakdown for special events, ensuring timely completion and smooth transitions between activities.
- Ensured proper usage of cleaning chemicals by following established guidelines and safety procedures.
- Improved overall appearance of the facility with thorough cleaning and attention to detail in all areas.
Janitor
2 Years 7 Months- Inspected and professionally cleaned carpets and rugs on a monthly basis to maintain a sanitary environment.
- Collected, emptied, and sanitized waste containers, removing garbage and paper waste efficiently.
- Sanitized toys, floors, and walls to ensure the safety and health of children and staff.
- Swept, waxed, and buffed floors throughout classrooms, hallways, and common areas to maximize cleanliness and maintain a polished appearance.
- Maintained cleanliness and hygiene standards throughout facility, ensuring safe environment for children and staff.
- Operated industrial cleaning equipment, effectively managing daily sanitation tasks in classrooms and common areas.
- Coordinated supply inventory, ensuring availability of necessary cleaning materials and tools for efficient operations.
- Cleaned equipment and machinery to maintain in optimum working condition.
- Moved furniture for cleaning and set up for special events.
- Ran variety of cleaning machines such as floor machines designed to strip, wax, extract, and top scrub floors and carpets.
- Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
Newspaper Delivery Driver
5 Years 3 Months- Oversaw strict delivery schedule, ensuring accurate and timely distribution of newspapers.
- Executed safe vehicle operations in strict adherence to traffic regulations, ensuring a secure work and driving environment.
- Executed daily delivery of newspapers to residential and business customers, ensuring reliable and consistent service.
- Established and maintained positive relationships with customers, contributing to increased satisfaction and loyalty through reliable service.
- Ensured precise delivery of newspapers to designated addresses, demonstrating strong attention to detail.
- Maintained organized records of daily deliveries to ensure efficient retrieval and reference.
- Executed routine inspections of delivery vehicles to guarantee safe operation prior to each shift.
Auto Parts Delivery Driver
1 Year 3 Months- Ensured all commercial products were delivered on time and in excellent condition.
- Drove delivery vehicles to transport parts to commercial customers, including loading and unloading safely.
- Prepared and completed accurate delivery documentation for each order, ensuring proper tracking and accountability.
- Operated delivery vehicle in compliance with safety regulations and company policies.
- Provided exceptional customer service through effective communication during deliveries.
- Monitored vehicle maintenance needs, ensuring reliability and safety of transportation operations.
Welder
9 Years 5 Months- Managed various industrial welding machinery and supervised machines performing welding tasks.
- Executed operation of forklifts and pallet jacks to optimize material transportation within warehouse environment.
- Formulated standard operating procedures to enhance efficiency in daily warehouse operations.
- Executed precise loading, unloading, and relocation of materials to ensure seamless operations.
- Prepared orders for shipment through careful packaging, labeling, and documentation, resulting in minimal returns due to errors or damages.
- Helped maintain a well-organized warehouse by participating in regular housekeeping activities, such as sweeping, dusting, and keeping aisles clear of obstructions.
- Coordinated shipment loading and unloading processes, prioritizing careful handling of fragile items to maintain product integrity.
- Interpreted engineering drawings and specifications to plan layouts, assemble components, and execute precise welding operations.
Pest Control Technician
7 Years 11 Months- Administered company-approved pesticides to residential and commercial properties, ensuring adherence to safety protocols and label instructions.
- Performed detailed assessments of customer locations to determine pest infestations and recommend solutions.
- Provided expert recommendations on pest control solutions to enhance customer satisfaction and prevent recurring issues.
- Coordinated sales and service opportunities with new and existing customers during route visits.
- Cultivated customer satisfaction by delivering timely service and fostering effective communication.
- Ensured high standards of professionalism through a clean appearance and respectful engagement with clients.
- Executed comprehensive property and building walk-throughs to evaluate conditions and identify infestations.
Pest Service Technician
2 Years 3 Months- Handled and mixed chemicals safely, including restricted-use pesticides, following all safety protocols and legal regulations.
- Assessed pest problems and determined effective treatment programs to safely and legally control infestations.
- Built and maintained strong customer relationships to ensure a positive client experience.
- Identified opportunities to upsell additional company services and products, contributing to business growth.
Education
GED
Skills
Minor equipment repairs
Grounds Maintenance
Inventory Management
Welding
Pest management
Strong work ethic
Strong attention to detail
ability to multi-task and use outstanding interpersonal skills.
Warehouse work/ Hard skills
Assembly line operations
Timeline
Pest Control Technician
J.C. Ehrlich Pest Control Company
10.2019 - CurrentRead More
Janitor
Vision of Victory Childcare Development
12.2016 - 07.2019Read More
Maintenance Worker
Capital Service Management Inc.
12.2014 - 10.2019Read More
Newspaper Delivery Driver
The Washington Post
08.2009 - 11.2014Read More
Auto Parts Delivery Driver
Noble Logistics
04.2008 - 07.2009Read More
Welder
Nello Wall Systems
10.1998 - 03.2008Read More
Pest Control Technician
Silverline Pest Control
10.1990 - 09.1998Read More
Pest Service Technician
American Pest Management
07.1988 - 10.1990Read More
GED
Read More